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Use the Session list to view sessions in the Web Technician Console

The Session List (also sometimes referred to simply as the "My Queue") displays all sessions for the selected queue.

Session List
  • To take action on a listed session, select the session and click the appropriate Session Control.
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  • Transfer a session in the LogMeIn Rescue Web Technician Console
  • View the customer's computer in fullscreen mode
  • Remote control a customer's computer in the Web Technician Console
  • Remote view a customer's computer in the Web Technician Console
  • View session history and notes in the Web Technician Console
  • Take notes during a session in the Web Technician Console
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  • About the Web Technician Console
Article last updated: 18 August, 2023
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