About the Web Console
The Rescue Web Console is a browser-based application that provides remote support solutions with a great focus on our users’ needs with an updated, fresh look. In the Web Console, you can find most of the features from the desktop application – yet a great advantage of the Web Console is that you don’t need to install an application on your agents’ devices. Therefore, the Rescue Web Console is always up to date. Some features, such as the Zero Download Remote View or the AI-powered In-session Assistant will be only available in the Web Console. Besides that, the Web Console is continuously upgraged with both existing and new Rescue features, making sure that both our desktop and Web Console users are benefitting from the same set of remote support solutions that is LogMeIn Rescue.
Fundamentals
Working with System Information
You can learn from these articles what you can access from the tabs under System information. We suggest starting with the Dashboard.