LogMeIn support sites no longer support Microsoft's Internet Explorer (IE) browser. Please use a supported browser to ensure all features perform as they should (Chrome / FireFox / Edge).

The GoTo support site no longer supports Safari 15. Please upgrade your browser to Safari 16 (or newer) or switch to a supported browser such as Google Chrome, Mozilla Firefox, or Microsoft Edge.

Discover what our all-in-one IT solution can do for your business. Get LogMeIn Resolve free.

We are currently experiencing an unplanned outage for this product. Service Status
  • Support
  • Products

    Explore support by product

    GoTo Connect

    All-in-one phone, meeting and messaging software

    GoTo Meeting

    Video and audio meeting software

    GoTo Webinar

    All-in-one webinar and virtual events software

    GoTo Room

    Conference room hardware

    GoTo Training

    Online training software

    OpenVoice

    Audio conferencing software

    Grasshopper

    Lightweight virtual phone system

    join.me

    Video conferencing software

    LogMeIn Resolve

    IT management & support

    LogMeIn Resolve MDM

    Mobile device management

    LogMeIn Pro

    Remote device access

    LogMeIn Central

    Remote monitoring & management

    LogMeIn Rescue

    Remote IT support

    GoToMyPC

    Remote desktop access

    GoToAssist

    Remote support software

    Hamachi

    Hosted VPN service

    RemotelyAnywhere

    On-prem remote access solution
  • Community
  • Trainings
  • Service Status
  • Try the improved My Cases portal

    Easily manage your ticket, track its status, contact us from an existing case, and more.

    Sign in to try
  • Language selector icon Language selector icon
    • English
    • Français
    • Italiano
    • Deutsch
    • Español
    • Português
    • Nederlands
  • Contact Support
  • Service Status
  • User Avatar User Avatar
    • Support
    • Contact Support
    • Browse Products
    • Service Status
    • Community
    • Trainings
    • Sign in
    • User Avatar
    • My Account
    • Personal Info
    • Sign In & Security
    • My Cases
    • Billing Center
    • https://link.goto.com/myaccount-billing
    • My GoTo Connect
    • My Meetings
    • My Webinars
    • My Trainings
    • My Conferences
    • My Resolutions
    • My Mobile Devices
    • My Sessions
    • My Sessions
    • My Incidents
    • Sign out
product icon

Hi! We are here to help you.

Hi {name}! We are here to help you.

Please type your question below to get started.

Popular topics:
What is LogMeIn Resolve Starting Instant Support Sessions General FAQs Ask GoPilot for AI-assisted help Getting Started with LogMeIn Resolve Billing User Guide

Or explore one of these areas to get started!

  • Explore Resolve
  • Resolve on Mobile
  • GoTo Admin
  • Getting Started Icon

    Getting Started

    Get started with LogMeIn Resolve on mobile

  • Features and Tools Icon

    Features and Tools

    Learn about the features of LogMeIn Resolve

  • Troubleshoot icon

    Troubleshoot

    Review common questions and troubleshooting tips

  • Resources


    What's New New to LogMeIn Resolve? Sign in to LogMeIn Resolve Attend free admin training Customer Community LogMeIn Resolve roadmap Videos View all articles

  • Getting Started Icon

    Overview

    Get started with LogMeIn Resolve on mobile

  • Features and Tools Icon

    Support sessions on mobile

    Learn about starting support sessions on mobile

  • Features and Tools Icon

    Helpdesk on mobile

    Learn about creating and managing support tickets on mobile

  • Resources


    What's New New to LogMeIn Resolve? Sign in to LogMeIn Resolve Attend free admin training Customer Community LogMeIn Resolve roadmap Videos View all articles

  • GoTo Admin Portal

    Learn how to configure GoTo Resolve for your agents

  • GoTo Profile icon

    Your GoTo profile

    Manage your account information

  • Billing icon

    Billing

    Manage your billing and plan details

  • Resources


    What's New New to LogMeIn Resolve? Sign in to LogMeIn Resolve Attend free admin training Customer Community LogMeIn Resolve roadmap Videos View all articles

​

  • Language selector icon Language selector icon
    • English
    • Français
    • Italiano
    • Deutsch
    • Español
    • Português
    • Nederlands
  • About Us
  • Terms of Service
  • Privacy Policy
  • Trademark
  • Do Not Sell or Share My Personal Info
  • Browse Products
  • Copyright © 2025 GoTo Group, Inc. All rights reserved

Collaboration Products

GoTo Connect

GoTo Meeting

GoTo Webinar

GoTo Training

join.me

Grasshopper

OpenVoice

Remote Solutions Products

GoTo Resolve

Rescue

GoToAssist

Access Products

Pro

Central

GoToMyPC