View available Windows and third-party app updates in LogMeIn Resolve
Installing Windows and third-party app updates, also known as "patch management", starts with identifying remote devices with missing software updates or searching for updates that you want to install on your devices.
Remember: Windows updates are available for users with Premium licenses. Updates can be deployed on verified devices only.
Select a device to update first
- Switch to the Update details focus view on the right.
This view helps you easily identify devices that need your attention. The number of available Windows updates is displayed in the OS updates column, while missing application updates are shown in the Application updates column.
- Select the updates that you want to install on the remote device.
When you are looking to install OS patches, you can filter for Important and critical updates with the respective filter at the top of the list.
You can see the following details of Windows updates:
- Update: Name of the Windows update.
- Status: Status of the Windows update on the selected device:
- Available: The update is available to install.
- Pending: The installation of the update is about to start.
- Installing: The installation of the update is currently in progress.
- Restart required: The device must be rebooted to finish the installation of the update.
- Scheduled: The installation of the update has been scheduled for later.
- Installation failed: The update failed to install. You can install or schedule the update again.
- Category: The area that the Windows update applies to, such as an antivirus definition update.
- Severity: Microsoft's severity rating of Windows updates:
- Critical: A vulnerability whose exploitation could allow code execution without user interaction. Microsoft recommends that you apply Critical updates immediately.
- Important: A vulnerability whose exploitation could result in compromise of the confidentiality, integrity, or availability of user data, or of the integrity or availability of processing resources. Microsoft recommends that you apply Important updates at the earliest opportunity.
- Moderate: Impact of the vulnerability is mitigated to a significant degree by factors such as authentication requirements or applicability only to non-default configurations. Microsoft recommends that you consider applying the security update.
- Low: Impact of the vulnerability is comprehensively mitigated by the characteristics of the affected component. Microsoft recommends that you evaluate whether to apply the security update to the affected systems.
- Release notes: A link to Microsoft's release note about the specific Windows update.
- Mandatory: Displays whether it is a mandatory update. Mandatory updates are forced to be installed after a while.
- Reboot required: Displays whether a device reboot is necessary to finish the installation of the Windows update.
Select patches to install first
You can see all Windows and app patches that are applicable to your devices. You can even filter for Windows security patches if those are your top concern.
- Depending on what you want to install, navigate to the Windows updates or Application updates tab.
Note: You cannot install both types of updates at once.
- On the Windows updates tab, select the operating system patches that you want to install.
Note: You can filter for security updates by selecting Add filter above the list.
- On the Application updates page, select those third-party apps that you want to update to the latest version.
- On the Windows updates tab, select the operating system patches that you want to install.
Sort available patches on the Updates page
To sort Windows updates on the page, click a column header on the Operating system updates tab. You can sort updates by the following details:
- Update: Name of the Microsoft Windows update.
- Tenants: Name of the tenant that owns the device.
- Category: Category as defined by Microsoft.
- Severity: Importance of the update.
- Devices: The number of devices where you can install the Windows update. Click the number to see an overview of the devices.
- KB number: The identifier of the update in Microsoft's knowledge base. Click the ID to see the details of the update on Microsoft's support site.
To sort third-party application updates, click a column header on the Application updates tab. You can sort updates by the following details:
- Software name: Name of the application as displayed in Winget.
- Version available: Version of the application available to install.
- Tenants: Name of the tenant that owns the device.
- Devices: The number of devices where you can install the application update. Click the number to see an overview of the devices.
Article last updated: 21 August, 2025