To enhance the efficiency and speed of our import process, you can import assets via template in batches of up to 500 items at a time. This limit helps prevent import bottlenecks and ensures a smoother, faster import experience.
- In the Console, go to the Inventory page.
Note: If you have multiple accounts, select your organization in the top-left corner next to the LogMeIn Resolve logo.
- Select the Import from template option on the top of the screen.
- Get your item data prepared as per the instructions.
- Check the Fill in the required data fields and Use an existing type or create a custom one options.
Remember: Remember that Category and Item name are required fields. Make sure to double-check the spelling of custom item types in your template, as the Inventory will create new ones based on the incorrect spelling if it does not find an existing custom item type in your data.
- Download the template by selecting the Download template button.
- Populate the template with your data.
Note: The first row in the template is a dummy data row displaying the expected formats for the respective columns. You can delete this row before the upload, or remove the dummy item from your inventory after having finished the import.
Important: You can remove and re-arrange columns in the import template. You can also add additional columns to the template, which will be converted into custom fields during the import.
- Select Upload from computer and navigate to the template you want to add.
- Select Import data in the bottom right corner of the screen.
- Select Finalize import if the data looks OK. Otherwise, select Back, make changes in the template and start again from Step 7.
Note: Upon import, a de-duplication check is run in the background based on the serial number (if available). No fields are overwritten in case a duplicate item is found.
Important: You can add a maximum of 50,000 items to your account.
- The imported items get displayed on the top of the list when the Added date column is sorted A-Z (default).
