Remote wipe is a security feature of mobile device management. It can be used, for example, to remotely erase the memory of a device in case the device gets lost or stolen. You can also use remote wipe to remove personal information from a device when the owner of the device changes.

1. Navigate to Management > Devices.
2. Select one or multiple devices by their checkbox.

   Ensure that the devices and users match the devices you want to wipe.

3. Select Security > Wipe device.
   

   Result: The Wipe device wizard opens and lists all available platform-specific wipe settings.

4. On some device platforms, you have more control over the wipe process. Select the desired wipe settings as follows:
   • Android (Fully managed or Fully managed with work profile):
     • Erase eUICC
     • Wipe external storage
     • Remove reset protection
     • Silent mode
   • iOS:
     • Erase eSIM
     • Return to Service
   • Windows:
     • Protected wipe

   Note: If you have selected multiple devices of the same platform, the wipe settings you choose will be implemented on all of the selected devices. For example, if you selected two Android devices and select Wipe external storage, both devices' external storage will be wiped.

   Wipe settings are not available for macOS devices and Android devices with a Work profile.

5. Select Wipe.
6. Select Close to exit the wizard.