Return to Service is a wipe action for devices operating on iOS or iPadOS (for example, Shared iPad devices) that remotely erases the device's settings and data, then automatically re-enrolls the device with the previously selected language, region, and, most importantly, Wi-Fi configuration profile.

1. Open the device page of the device for which you want to enable Return to Service through Management > Devices.
2. Select Security and then Wipe device.
   
3. Tick the checkbox for Return to Service in the confirmation dialog.
   
4. In the Wi-Fi configuration profile drop-down menu, you can choose the Wi-Fi configuration profile that the device should use during the automatic re-enrollment.
   Note: You can only choose a Wi-Fi configuration profile if you have previously created one. The default option is None, which means that no Wi-Fi configuration profile will be deployed to the device during re-enrollment. In this case, re-enrollment can only proceed if one of the following criteria is fulfilled:

   • The device has other options to connect to the internet.
   • The device user joins a Wi-Fi network manually.
5. Select Wipe.