LogMeIn Resolve Endpoint Protection powered by Bitdefender

LogMeIn Resolve Endpoint Protection uses a Bitdefender engine to get real-time information to proactively identify and protect against unique, sophisticated threats. It allows you to manage threat status, update the virus definition, and see the result of the most recent scan.

Remember: This feature is not available with a trial subscription. Check out which subscription you need to get the most of LogMeIn Resolve.

Important: This feature does not support devices where the system time is out of sync by more than five minutes.

Once you have installed LogMeIn Resolve Endpoint Protection to your devices, the following features are available:

Anti-phishing
Firewall
File scan
Behavioral scan
Traffic scan
Data loss prevention
Scan for adware, spyware, and key loggers
Protection against ransomware
USB scan

Important:

Besides LogMeIn Resolve Endpoint Protection, you can have another antivirus software installed on a device.
Make sure your Windows OS is supported and you have sufficient LogMeIn Resolve Endpoint Protection licenses. To purchase more of licenses available, select Manage next to the license info in the top-right corner:

Protect your devices as an admin or agent

Admins and agents can do the following to protect devices:

Run quick or full scan
View the last scan report
Update the virus definition

For more information, see Take action on antivirus health as an agent in LogMeIn Resolve

Protect your devices as an end-user

The end-user present at the device can perform the most important actions that agents and admins can do. These include:

Run quick, full or custom scans
View the log of scans
Quarantine threats
Manage firewall rules (when a firewall is enabled)
View endpoint protection events that were performed on the device

See Empowering end-users with LogMeIn Resolve Endpoint Protection

Unique system requirements for using Endpoint Protection

Yes. LogMeIn Resolve Endpoint Protection supports the following operating systems:

Windows 11 64-bit
Windows 10 64-bit
Windows Server 2023H2
Windows Server Core 2023H2
Windows Server 2022
Windows Server Core 2022
Windows Server 2019
Windows Server Core 2019
Windows Server 2016
Windows Server Core 2016
Windows Server 2012R2
Windows Server 2012
Windows Server Core 2012

Currently, macOS, iOS, Android, and 32-bit Windows operating systems are not supported. Macs running "Parallels Desktop for Mac" are not supported either.

Make sure you also configure your firewall to allow traffic necessary for gathering information related to Microsoft Windows updates. See the list of IP addresses under "Optional Domains and Ports".

Frequently Asked Questions

How can I uninstall or disable LogMeIn Resolve Endpoint Protection?: Currently, you cannot uninstall LogMeIn Resolve Endpoint Protection from a device directly from LogMeIn Resolve. This is coming in a later release.
Is LogMeIn Resolve Endpoint Protection supported on Macs?: No, not yet. Not even if you run "Parallels Desktop for Mac" to emulate Windows 11 on your Mac.
Do I have to uninstall my 3rd-party antivirus software before installing LogMeIn Resolve Endpoint Protection?: No. You can leave your current antivirus software on your device.
Where can I purchase LogMeIn Resolve Endpoint Protection licenses?: To purchase licenses, select Manage next to the license info in the top-right corner of the Console:
Where can I see all my available licenses, paid and trial?: In the top-right corner of the Console, select your LogMeIn Resolve plan. Your device and add-on licenses are listed there.

Article last updated: 27 September, 2024

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