Learn how to view the details of an item in your inventory, including accessing general information, purchase details, user assignments, attachments, and more.

1. In the Console, go to the Inventory page.
   Note: If you have multiple accounts, select your organization in the top-left corner next to the LogMeIn Resolve logo.
2. Select an item from your inventory.
   

   Result: The detailed view of the item is displayed.

3. You can display and edit the following information on the respective tabs:
   • Select the Overview tab to display general information about the item, such as device type, location, etc.
   • Select the Purchase information tab to display information such as purchase order number or warranty information.
   • Select the Assignment details tab to display information such as assignment state or user information. You can assign an end-user to an asset. You can either assign an existing user or create a new one right from the Email address field. Details of the selected user are displayed under the email address.
     Note: Helpdesk and asset management use the same list of end-users. If you create an end-user from a helpdesk ticket, you will be able to assign that user to an asset.
     Tip: You can display additional information on an end-user's details panel by creating custom fields in GoTo Admin. See Manage custom attributes.
   • Select the Attachments tab to see any files that you have uploaded to the device - like, user manuals, invoices or images about the item. You can also attach additional files from this tab.
   • Select the Related tab to display any related Helpdesk tickets.
   • Select the Managed software tab to display all software discovered and imported for the device.
   • Select the Activity log tab to display information in connection with the history of the item.
4. You can perform the following actions from the top navigation bar:
   • Discover software: Select this action to display the list of discovered software on the device. You can learn more about this feature from the Add software to the Inventory article.
   • + Manage users: The Manage users panel lists your end-users on the right, including those that were created in GoTo Admin. You can learn more about this feature from the Manage end-users in Asset Management article.
     Note: If no user is assigned to a device, the +Assign user, and not the iManage users button is displayed.
   • Clone item: You can easily add similar items and them to your inventory by cloning them. You can learn more about this feature from the Clone a software asset article.
   • Remove item: Select this option to remove your item from the inventory.