You can get error logs from the browser while you are on the web page that is experiencing the issue.

1. In Google Chrome, to the right of the address bar, click .
2. Select More tools > Developer tools.

   The Developer tools window opens.

3. Go to the Console tab.
4. Press F5 to refresh the page.
5. Copy any errors you see there.

In the rare occasion that HAR logs are necessary, follow these steps in Google Chrome:

1. While you have the Developer tools window open, go to the Network tab.
2. Select the Preserve log check box.
3. Select Clear network log.
   
4. Leave the console open, and reproduce the issue.
5. After you have reproduced the issue, select Export HAR (sanitized).
   
6. Name and save the file.