Collect browser logs in Google Chrome
You can get error logs from the browser while you are on the web page that is experiencing the issue.
- In Google Chrome, to the right of the address bar, click
.
- Select
The Developer tools window opens.
. - Go to the Console tab.
- Press F5 to refresh the page.
- Copy any errors you see there.
In the rare occasion that HAR logs are necessary, follow these steps in Google Chrome:
- While you have the Developer tools window open, go to the Network tab.
- Select the Preserve Log check box.
- Click Clear.
- Leave the console open, and reproduce the issue.
- After you have reproduced the issue, right-click on any line and select Save all as HAR with content.
- Name and save the file.