Access your organization's dedicated support articles and best practices through the Customer Portal's Knowledge Base section, where you can find instant solutions tailored to your company's IT environment. With automatically generated summaries and smart search capabilities, you can quickly find the information you need without creating a support ticket.

The Knowledge Base section in the Customer Portal is your go-to resource for self-service support and company-specific information. When you visit this section, you'll find a collection of support articles carefully curated by your IT support team that address common questions, procedures, and best practices specific to your organization. Each article is automatically summarized for quick reference, allowing you to quickly determine if it contains the information you need without opening the full text. The articles are labeled and categorized for easy navigation, and you can use the search function to find relevant information based on titles, summaries, and labels.

What makes this Knowledge Base particularly valuable is that it contains solutions and guidance tailored to your company's specific IT setup and processes. Whether you're troubleshooting common issues, learning about new procedures, or looking for best practices, the Knowledge Base provides instant access to your organization's documented expertise. If you can't find what you're looking for in the Knowledge Base, you can still create a support ticket, and LogMeIn Resolve will automatically suggest relevant articles that might help resolve your issue.