Add a user in the admin portal
Manually add new user(s) to your account with product licenses, permissions role, basic settings, and then send them a welcome email to get started!
GoTo Admin
Before you begin:
- You must have an admin or super admin role to perform this task.
- If you want to automatically apply pre-set product settings to new users, you will need to create a product settings template prior to adding users.
- If you want to add your new user(s) to a user group, you will need to create a user group before adding the user.
- If you want to send a custom welcome email to your new users, you will need to customize your email templates in Account settings before adding users. Otherwise you can send a default welcome email.
- Select
People from the left navigation menu. - On the Users page, select
Add user at the top right. - Check the box next to each product you want to assign to your user(s), then select Next. You can skip this step if you are adding an admin user without products.
Tip:- Click the arrow at far right of each product to enable or disable specific product features.
- If you want to add multiple users with different product access, you will need to add those users separately.
- If you do not have a product license available, refer to How do I manage my product licenses?
- You can skip this step if you are adding an admin without products, adding an end-user only, or would like to add products to users at a later date.
What to do next: If you want to update a specific user's settings, visit
Change a user's settings to learn more.
Send the new user Getting Started with LogMeIn Resolve to help them get started.
Article last updated: 29 January, 2025