Linking LogMeIn Rescue to Zendesk
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To post the details of remote sessions to Zendesk, LogMeIn Rescue must be linked to Zendesk as follows:
- In the LogMeIn Rescue Administration Center, select your Technician Group.
- In , enter the following URL in Post session details to URL when session is ended by technician: https://secure.logmeinrescue.com/integration/api/zendesk.
- Select either of the following options for Post session details:
- as XML data
- as JSON
- Click Save Changes.
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Integration of LogMeIn Rescue and Zendesk
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Using LogMeIn Rescue with Zendesk
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Creating an API key for LogMeIn Rescue app in Zendesk
Article last updated: 27 September, 2022
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