LogMeIn support sites no longer support Microsoft's Internet Explorer (IE) browser. Please use a supported browser to ensure all features perform as they should (Chrome / FireFox / Edge).

The GoTo support site no longer supports Safari 15. Please upgrade your browser to Safari 16 (or newer) or switch to a supported browser such as Google Chrome, Mozilla Firefox, or Microsoft Edge.

Anytime, anywhere remote access to your work. Discover LogMeIn Pro.

We are currently experiencing an unplanned outage for this product. View Service Status
  • Support
  • Products

    Explore support by product

    GoTo Connect

    All-in-one phone, meeting and messaging software

    GoTo Meeting

    Video and audio meeting software

    GoTo Webinar

    All-in-one webinar and virtual events software

    GoTo Room

    Conference room hardware

    GoTo Training

    Online training software

    OpenVoice

    Audio conferencing software

    Grasshopper

    Lightweight virtual phone system

    join.me

    Video conferencing software

    LogMeIn Resolve

    IT management & support

    LogMeIn Resolve MDM

    Mobile device management

    LogMeIn Pro

    Remote device access

    LogMeIn Central

    Remote monitoring & management

    LogMeIn Rescue

    Remote IT support

    GoToMyPC

    Remote desktop access

    GoToAssist

    Remote support software

    Hamachi

    Hosted VPN service

    RemotelyAnywhere

    On-prem remote access solution
  • Community
  • Service Status
  • LogMeIn Returns as GoTo's IT Portfolio Brand

    LogMeIn is back as the name behind our IT products.

    Read the full announcement.
    Try the improved My Cases portal

    Easily manage your ticket, track its status, contact us from an existing case, and more.

    Sign in to try
  • Language selector icon Language selector icon
    • English
    • français
    • italiano
    • Deutsch
    • español
    • português
    • Nederlands
  • Contact Support
  • Service Status
  • User Avatar User Avatar
    • Support
    • Contact Support
    • Browse Products
    • Service Status
    • Community
    • Sign in
    • User Avatar
    • My Account
    • Personal Info
    • Sign In & Security
    • My Cases
    • Billing Center
    • https://link.goto.com/myaccount-billing
    • My GoTo Connect
    • My Meetings
    • My Webinars
    • My Trainings
    • My Conferences
    • My Resolutions
    • My Mobile Devices
    • My Sessions
    • My Sessions
    • My Incidents
    • Sign out
  • Get Started
  • Install the host software
product logo
Back button image Back
Back button image
product logo

System requirements for the LogMeIn host computer

Before installing Host software on the computer you want to access remotely, make sure the device meets the following requirements.

Supported Operating Systems

  • Windows 7 or newer (including 64-bit)
  • Apple Macs (Intel and M1-based): macOS (High Sierra or newer)
  • Windows Server 2008R2 or newer (including 64-bit)
  • Windows XP, Linux, Chromebook, and Windows RT are not supported
    Note: Though Linux is not a supported OS, there is a beta version of the host available. For more information, see https://repository.services.logmein.com/linux.

You can download the host installer for Mac and for Windows.

Important: Make sure you are using up to date, officially supported third-party technology together with the host software. The host software is designed for use with third-party products and services (browser, OS, etc.) that are officially supported by their respective vendors and well-maintained by the end user (latest patches and updates installed). Learn more

Internet connection

Remote control performance depends on several factors, such as screen resolution, color depth, type of activity, available bandwidth and latency.

  • For connecting and doing non-remote control work, any always-on internet connection is sufficient.
  • For optimal remote control experience, we recommend a 25 Mbit/s or higher connection speed on each end, as per FCC guidelines for video streaming.

For details, see Bandwidth requirements for using LogMeIn Pro

Related Articles:
  • Add a computer to your LogMeIn Pro account
  • LogMeIn Pro and Firewalls
  • Reset Your Password for Your LogMeIn Account

Need help?

Contact icon Contact support
Manage Cases icon Manage cases
Community icon Ask the Community
Video icon Watch videos
  • Language selector icon Language selector icon
    • English
    • français
    • italiano
    • Deutsch
    • español
    • português
    • Nederlands
  • About Us
  • Terms of Service
  • Privacy Policy
  • Trademark
  • Do Not Sell or Share My Personal Info
  • Browse Products
  • Copyright © 2025 GoTo Group, Inc. All rights reserved

Collaboration Products

GoTo Connect

GoTo Meeting

GoTo Webinar

GoTo Training

join.me

Grasshopper

OpenVoice

Remote Solutions Products

GoTo Resolve

Rescue

GoToAssist

Access Products

Pro

Central

GoToMyPC