Wake a LogMeIn host computer using Wake On LAN

When all requirements are met, you will be able to use Wake On LAN to switch on a computer that is in sleep mode (PC and Mac) or powered off (PC).

Minimum Requirements

The computer you are trying to wake up must be on a wired connection (not on WiFi). The host requires an "always on" Internet connection such as DSL, Cable, or T1.
A second Host computer must be switched on and in the same network in order to send the wake request
Wake On LAN must be enabled in the BIOS of the computer you want to wake up

Important: Make sure you are using up to date, officially supported third-party technology together with the host software. The host software is designed for use with third-party products and services (browser, OS, etc.) that are officially supported by their respective vendors and well-maintained by the end user (latest patches and updates installed). Learn more

Wake On LAN for a Windows PC

How to enable Wake On LAN on a Windows PC.

Make sure Wake On LAN is enabled in the BIOS of the computer you want to wake up. Consult the user guide of your computer or motherboard to locate the appropriate BIOS switch, usually Wake On LAN from S5.
Open the LogMeIn Control Panel and navigate to Options > Preferences > Advanced Settings. Under Wake On LAN, select Enable 'Wake On LAN' from sleep and power off. Can't access this feature? If the host was installed by an administrator or via an Installation Link from Central, your administrator may have restricted your access to this feature. Contact your administrator for more information.

Any computer that is ready for Wake On LAN shows the Switch On button next to the computer. Select the button to wake the computer. It may take several minutes for the computer to wake. Once you start waking up a computer, you can't cancel the process.

Wake On LAN in the browser

Wake On LAN on a phone or tablet

Still Not Working? See Troubleshooting Wake On LAN on a Windows PC.

Wake On LAN for a Mac

How to enable Wake On LAN on a Mac.

On the computer you want to wake up, under System Preferences > Energy Saver, enable Wake for Network Access .
- Can't access this feature? If your Mac is part of a domain or a network, your domain administrator may have restricted some of the features and settings available on your MAC. Contact your administrator for more information.
Open the LogMeIn Control Panel and navigate to Options > Preferences > Advanced Settings. Under Wake On LAN, select Enable 'Wake On LAN' from sleep and power off.

Wake On LAN in the browser

Wake On LAN on a phone or tablet

Important: You cannot wake a Mac that is powered off. Make sure your Mac is in sleep mode and not powered off.

Still Not Working? See Troubleshooting Wake On LAN on a Mac.

Troubleshooting Wake On LAN on a Windows PC

Here are some steps you can take to troubleshoot issues when trying to wake a PC.

Before you begin: Hardware Requirements

To ensure best results, make sure the following items are using up-to-date drivers or firmware:

Motherboard Chipset
Network Adapter (if you have recently updated to Windows 10, make sure the Network Adapter drivers are updated)
BIOS
Tip: In the BIOS under Power Management, Deep Sleep must be turned off.

Consult your computer or hardware manufacturer for assistance in downloading and installing drivers and firmware.

Tip: When Wake On LAN is possible, the LED light of both your network adapter and ethernet port should be lit up or blinking. These are commonly located on the back of your computer. If these lights are not lit up or blinking, the issue is with your network adapter or ethernet port hardware and you may want to contact the manufacturer.

Enabling Wake On LAN on Windows 10 and Windows 11

Open the Quick Access Menu by pressing the Windows key and X at the same time.
Select Device Manager.
Result: The Device Manager window is displayed.
Expand the list of Network adapters.
Right-click the primary network adapter and select Properties.
Result: The first adapter in the list is usually the primary adapter.
Select the Power Management tab.
If you can't see this tab then you are not viewing the primary network adapter.
Select the boxes for Allow this device to wake the computer and Only allow a magic packet to wake the computer.
Select the Advanced tab.
In the Property box, highlight Wake on Magic Packet.
Set Value to Enabled.
Select OK.
Restart your computer.

What to do next:

To see a full list of available states on your host machine, in command line type powercfg -a and verify that states S3, S4, and S5 are available.

Tip: To open a command line, press the Windows key and R at the same time on your keyboard to open a Run box, then type in cmd and select OK.

ACPI (Advanced Configuration and Power Interface) standards:

S0 – System is fully powered on
S1 – Power on Suspend(POS): Power to the CPU and RAM is maintained.
S2 – CPU powered off.
S3 – Standby, Sleep or Suspend: RAM still has power
S4 – Hibernation: Memory is saved to the hard drive and the system is powered down.
S5 – Shut Down: The power supply still supplies power to the power button.

For additional information, visit the Microsoft support site.

Troubleshooting Wake On LAN on a Mac

Here are some steps you can take to troubleshoot issues when trying to wake a Mac.

Before you begin: Hardware Requirements

First, confirm that you meet the hardware requirements for using Wake on LAN:

Confirm that the computer is on a wired network (not WiFi). Wake On LAN is not supported for Mac hosts on a wireless network.
Make sure the host is in Stand-by, sleep, or hibernation (ACPI specification S3 or S4) mode.
You cannot wake a Mac that is powered off.

Adjust the Power Management settings in a System Configuration file

Check the Power Management settings on the Mac you want to wake up.

Open Finder.
Navigate to SystemConfiguration by going to Go > Go to folder and typing /Library/Preferences/SystemConfiguration/.
Open the following file: com.apple.PowerManagement.plist.
Set the <integer> Wake On LAN </integer> value to 1 for the following <keys>:
1. <key> AC Power </key>
2. <key> Battery Power </key>
3. <key> UPS Power </key>
Restart the Mac.
Result: Wake On LAN should be available.

Adjust the Power Management settings in Terminal

Open Finder.
Navigate to Terminal by going to Go > Utilities and double-clicking on Terminal.
Result: The Terminal window is displayed.
Type pmset -g live.
Result: A table with settings and values is displayed.
Look for the value womp and verify that it is set to 1.
Result: If it is not set to 1, you can set it with the command sudo pmset -a womp 1.

What to do next:

Make sure the host is in Stand-by, sleep, or hibernation (ACPI specification S3 or S4). You cannot wake a Mac that is powered off.

ACPI (Advanced Configuration and Power Interface) standards:

S0 – System is fully powered on
S1 – Power on Suspend(POS): Power to the CPU and RAM is maintained.
S2 – CPU powered off.
S3 – Standby, Sleep or Suspend: RAM still has power
S4 – Hibernation: Memory is saved to the hard drive and the system is powered down.
S5 – Shut Down: The power supply still supplies power to the power button.

For additional information, visit the Apple support site.

Testing a computer for Wake On LAN compatibility

Only perform these steps if you are comfortable working with the command line interface.

Important: This test applies to Windows systems only.

Download the zip file woltest.zip
From the zip file, save woltest.exe to the computer you want to wake. The computer cannot be asleep when you do this.
On the computer you want to wake, open a command prompt and go to the directory to which you unzipped woltest.exe.
Enter the command woltest -info and press Enter.
Review the resulting data and take note of the MAC address,Local IP, and subnet mask.
Place the computer you want to wake into sleep mode.
Move to any other Windows PC on your LAN and repeat steps 1-2 above.
Open a command prompt and go to the directory to which you unzipped woltest.exe.
Using the information you took note of in step 5, enter the following command: woltest -wake -mac [MAC address for interface] -ip [Local IP address on interface] -subnet [Local subnet mask on interface] and press Enter.
For example: woltest -wake -mac 00:0c:20:1c:51:29 -ip 192.168.1.142 -subnet 255.255.255.0
Result: This should wake up the sleeping computer. If not, your system may not be compatible with Wake On LAN.