• Explore Resolve
  • Troubleshoot
  • LogMeIn Resolve FAQs
  • Support and Feedback
product logo
Back button image Back
Back button image
product logo

Support and Feedback FAQs

You can find answers to the most frequently asked questions in connection with support and feedback in LogMeIn Resolve in this article.

What do I do if I have trouble using LogMeIn Resolve and need assistance?

If you can't find information on this support site regarding your issue, reach out to our Support team. See Contact LogMeIn Resolve customer support
Note: You must have a paid plan to contact our support agents.

Where can I find instructional information or tutorials on how to use the different features of LogMeIn Resolve?

Our getting started guide tells you all about the most common features of LogMeIn Resolve. If you have issues regarding a specific feature, feel free to browse our Community page or this support site.

How can I send feedback?

We love feedback as it is considered for future improvements of LogMeIn Resolve. To send direct feedback from LogMeIn Resolve, in the Help menu select Send feedback. You can also check out our Community page to create a feature request if there's something you're missing.

Want to cancel your subscription?

To cancel your LogMeIn Resolve subscription, please select Contact Support in this article. Our Customer Care Team will be happy to help you. Online cancellation is not available for LogMeIn Resolve at this time.

Need to see billing details or manage subscriptions?

To see billing information, sign in at https://selfserviceportal.purchase.logmein.com/.

To manage your subscriptions, see Manage your subscriptions in GoTo Admin.

Article last updated: 3 July, 2025

Need help?

Contact icon Contact support
Manage Cases icon Manage cases
Community icon Ask the Community
Training icon Attend trainings
Video icon Watch videos
  • Language selector icon Language selector icon
    • English
    • Français
    • Italiano
    • Deutsch
    • Español
    • Português
    • Nederlands
  • About Us
  • Terms of Service
  • Privacy Policy
  • Trademark
  • Do Not Sell or Share My Personal Info
  • Browse Products
  • Copyright © 2025 GoTo Group, Inc. All rights reserved

Collaboration Products

GoTo Connect

GoTo Meeting

GoTo Webinar

GoTo Training

join.me

Grasshopper

OpenVoice

Remote Solutions Products

GoTo Resolve

Rescue

GoToAssist

Access Products

Pro

Central

GoToMyPC