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Support and Feedback FAQs

You can find answers to the most frequently asked questions in connection with support and feedback in LogMeIn Resolve in this article.

What do I do if I have trouble using LogMeIn Resolve and need assistance?

If you can't find information on this support site regarding your issue, reach out to our Support team. See Contact LogMeIn Resolve customer support
Note: You must have a paid plan to contact our support agents.

Where can I find instructional information or tutorials on how to use the different features of LogMeIn Resolve?

Our getting started guide tells you all about the most common features of LogMeIn Resolve. If you have issues regarding a specific feature, feel free to browse our Community page or this support site.

How can I send feedback?

We love feedback as it is considered for future improvements of LogMeIn Resolve. To send direct feedback from LogMeIn Resolve, in the Help menu select Send feedback.

Want to cancel your subscription?

To cancel your LogMeIn Resolve subscription, please select Contact Support in this article. Our Customer Care Team will be happy to help you. Online cancellation is not available for LogMeIn Resolve at this time.

Need to see billing details or manage subscriptions?

To see billing information, sign in at https://selfserviceportal.purchase.logmein.com/. For more information, see How do I access my billing portal?

To manage your subscriptions, see Manage my subscriptions.

Article last updated: 20 September, 2024

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