Work with logs in Remote Execution
Logs provide you additional details on what happened while running a job.
You have two options to view logs: either get a quick view of the individual steps in plain text, or download detailed results in an Excel sheet.
Tip: Having trouble connecting to a device? Looking for LogMeIn Resolve application logs? See Gathering LogMeIn Resolve application logs
Important: To use this feature, the user must be authenticated with zero trust authentication, which serves the security of the session. Authentication is required only once when you run a Remote Execution step.
Get a quick view of steps
Here's how to get a plain text log about a step:
- On the Remote Execution page, select a job, or create and run a new one.
- On the Summary page, select a device and click the View logs icon in the Logs column.
- You have the following options:
- Select the individual steps to view the relevant log
- Click Download combined logs to download logs in plain text format.
Note: Not all steps generate logs.
View logs in Excel
You may want to see a more detailed log of your job, including when and on how many devices the job ran.
Article last updated: 13 October, 2022
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