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User roles in LogMeIn Resolve MDM

LogMeIn Resolve MDM provides two different permissions levels: Admin and Editor.

Admin

Users with an Admin role have access to every feature of LogMeIn Resolve MDM and can configure general system settings. Each LogMeIn Resolve MDM site must always have at least one active Admin account.

Editor

Users with an Editor account have limited access to LogMeIn Resolve MDM features. Editors are unable to do the following:

  • Access the Home > Setup guide page
  • Access the Company > Retired devices page
  • Access the System > Permissions and System > Infrastructure diagram pages
  • Configure the layout of the managed Play Store on the Management > Applications page
  • Edit Categories, Custom attributes, Locations, or Organizations on the Company > Attributes page
  • Edit, add, or remove tags
  • Edit dashboards on the Home > Dashboard page
  • Edit QR code settings for Android devices on the Enrollment > Android Enterprise page
  • Edit patch installation settings on the Management > Patches page
  • Edit the Blocklisted (yes/no) setting for patches
  • Import users from Active Directory on the Company > Users page
  • Perform the Software update action on the Management > Devices page or individual devices' pages

User role management

User role management for LogMeIn Resolve MDM is done in GoTo Admin. This includes inviting and removing Admin and Editor users, and editing user permissions.

To assign the LogMeIn Resolve MDM Admin role to a user, their role in GoTo Admin must be set to Super Admin or Admin.

To assign the LogMeIn Resolve MDM Editor role to a user, their role in GoTo Admin must be set to Member.

Viewing user roles

Users' roles can be viewed on the System > Permissions page in LogMeIn Resolve MDM.

Related Articles:
  • Tags for Editors
  • What is the difference between a role and a permission?
  • View and manage your users in GoTo Admin
  • Working with LogMeIn Resolve tenants in LogMeIn Resolve MDM
Article last updated: 5 May, 2025

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