User-initiated self enrollment of Windows 10 and Windows 11 devices

Self-service enrollment is a mass enrollment method that enables named device users to enroll Windows 10 and Windows 11 computers in LogMeIn Resolve MDM via an enrollment website and a common password. One of the benefits of using self-service device enrollment is that the administrators do not need to send user-specific, one-time enrollment credentials to each user every time when a new device is enrolled in LogMeIn Resolve MDM.

Enable self-service enrollment

Before you begin: You must meet the following requirements:

This enrollment method is supported on Windows 10/11.
Only users, who exist on the LogMeIn Resolve MDM site with a valid email address, can enroll devices using this method.
You must generate a company PIN on your LogMeIn Resolve MDM site and communicate it to the users who want to enroll device(s) into your LogMeIn Resolve MDM site.

LogMeIn Resolve MDM site administrator needs to take the following steps to enable named users to enroll devices in the organization's LogMeIn Resolve MDM site as a self-service.

Go to the Company > Users page on LogMeIn Resolve MDM and add all people, who should be able to enroll devices into LogMeIn Resolve MDM, as users to your LogMeIn Resolve MDM site. This is a required step, because only known users, listed on your site, can enroll devices to your LogMeIn Resolve MDM site. For more instructions, read Adding users article.
In LogMeIn Resolve MDM, go to System > Infrastructure diagram and generate a new Company PIN for the Self-service enrollment using the Generate new button. Then communicate this Company PIN code to all users who are allowed to enroll devices.

The layout of the screen may look different in the product.

Self-enrollment for the device user

Open up your web browser and go to https://online.miradore.com/enroll.
Fill in your email address and the Company PIN code provided by your IT administrator.

The layout of the screen may look different in the product.
After successful authentication, you will receive an email containing instructions and enrollment credentials for enrolling your device in the LogMeIn Resolve MDM device management system. If you need further guidance, please read the Enrollment instructions for Windows 10 and Windows 11 users article.

Article last updated: 11 October, 2022

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