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Manage device groups in GoTo Admin

In GoTo Admin, you can view, add and manage device groups of your organization.

GoTo Admin does not allow you to directly add or manage your device groups in the GoTo Admin page. Instead you will be directed to the LogMeIn Resolve MDM Console where you can perform the action you want.

Tip: When you sign in directly to GoTo Admin as a LogMeIn Resolve user, and Multifactor Authentication is enabled, you may be prompted to verify your account. To do so, go to the Settings > Zero trust status page and select Verify account. Currently, account verification is not possible either on the Home > Products page or on the Settings > Device groups page.
Adding a device group
Select the Add device group button in the top right corner of the screen to add a new device group to your inventory.
Managing a device group in LogMeIn Resolve MDM
Hover your mouse over a device group and select the Manage in LogMeIn Resolve button to open the device group in the LogMeIn Resolve MDM Console. You will land in the dedicated page of the device group.
Adding users to a device group
Hover your mouse over a device group and select it. The dedicated page of the device group opens where you can add users to the group from your organization by selecting the Add users button. You can also delete users from the device group by selecting Trash can icon next to the Add users button.
Adding user groups to a device group
Hover your mouse over a device group and select it. The dedicated page of the device group opens where you can add user groups to the device group from your organization by selecting the Add user group button.
Related Articles:
  • View the zero trust status of users in GoTo Admin
  • Restrict prompt frequency options for agents in GoTo Admin
  • Set up Helpline in GoTo Admin
  • Improve the AI responses based on your LogMeIn Resolve MDM data
  • Enable or disable remote management features in GoTo Admin
  • Enable or disable Asset Management features in GoTo Admin
  • Set up a content approval process in your LogMeIn Resolve MDM knowledge base
  • Manage your LogMeIn Resolve MDM tenants in
Article last updated: 29 January, 2025

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