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Disabling BitLocker on Windows

BitLocker is a security feature in Windows that helps prevent unauthorized access to data by encrypting the entire system drive or selected drives on the computer. While an enabled BitLocker can be disabled locally through the Windows Command Prompt, the Control Panel, or Powershell, LogMeIn Resolve MDM offers several different ways to remotely disable BitLocker, making it easy to manage authorized access to a Windows device. In addition, LogMeIn Resolve MDM stores the recovery key on the device page so that administrators can retrieve it effortlessly.

Requirements

To be able to disable BitLocker through LogMeIn Resolve MDM, ensure your device meets the following requirements:
  • The device is enrolled to LogMeIn Resolve MDM.
  • Miradore client version 1.3.2 or newer is installed on the device.
  • A Trusted Platform Module (TPM) chip is installed in the device.
BitLocker can be used with the following Windows versions and editions:
  • Windows 11: Pro, Enterprise, Education
  • Windows 10: Pro, Enterprise, Education
  • Windows 8.1: Pro, Enterprise
  • Windows 7: Enterprise, Ultimate

Disable BitLocker for a single Windows device in LogMeIn Resolve MDM

To turn off BitLocker for Windows devices one by one, you can remove the configuration profile used to enable BitLocker.

Note: You can only disable BitLocker by removing the configuration profile if BitLocker was enabled through a configuration profile.
  1. Navigate to Management > Devices.
  2. Open the Device page of the Windows device for which you want to turn off BitLocker and select the Deployments tab.
  3. Find the configuration profile that was deployed to enable BitLocker under Configuration profiles and use the icon to remove the configuration profile.

Disable BitLocker for multiple Windows devices in LogMeIn Resolve MDM

To turn off BitLocker for several devices at once, you can use the Devices page in LogMeIn Resolve MDM.

Note: You can only disable BitLocker by removing the configuration profile if BitLocker was enabled through a configuration profile.
  1. Navigate to Management > Devices.
  2. Select the devices for which you want to disable BitLocker using the checkboxes.
  3. Select Deploy > Remove configuration profile.

    Result: The Remove configuration profile wizard opens.

  4. Select the configuration profile that was deployed to enable BitLocker in the list of configuration profiles using the checkbox and select Next.
  5. Confirm the configuration profile removal by selecting Remove.

Disable BitLocker if it was not enabled through a configuration profile via LogMeIn Resolve MDM

If BitLocker wasn't turned on by deploying a configuration profile on the device through LogMeIn Resolve MDM, you can use a script to disable it and run it on the device straight from LogMeIn Resolve MDM.
  1. Navigate to Management > Applications.
  2. Select Add and choose Windows application.
  3. Select Advanced (no media) and select Next.
  4. Enter the following details for the command:
    • Description (optional)
    • Application name (required)
    • Command type (required)
    • CMD script (required)
    • Success return codes (required)
    • Required free disk space (MB) (optional)

    Example script application details for disabling BitLocker

    You may use the following CMD script: manage-bde -off C:.

  5. Select Create, then Close.
  6. Deploy the application to the device(s).
    For detailed information on how to deploy applications and scripts to Windows devices, see Deploy apps and scripts to Windows devices.

Remove BitLocker using the recovery key

The BitLocker recovery key can be used to unlock an encrypted drive directly on the computer. If Miradore was used to enable BitLocker on a device, the recovery key is stored on the device page's Inventory tab. For detailed information on the BitLocker recovery key and how to find it in Miradore, see Finding the BitLocker recovery key.

Related Articles:
  • Enable BitLocker for Windows
  • Example of script deployment: enabling BitLocker for Windows 10
  • Finding the BitLocker recovery key
  • Deploy apps and scripts to Windows devices
Article last updated: 19 February, 2025

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