LogMeIn support sites no longer support Microsoft's Internet Explorer (IE) browser. Please use a supported browser to ensure all features perform as they should (Chrome / FireFox / Edge).

The GoTo support site no longer supports Safari 15. Please upgrade your browser to Safari 16 (or newer) or switch to a supported browser such as Google Chrome, Mozilla Firefox, or Microsoft Edge.

Looking to add seats to your Rescue subscription or get a demo of Mobile Support or Camera Sharing? Request a quote.

We are currently experiencing an unplanned outage for this product. View Service Status
  • Support
  • Products

    Explore support by product

    GoTo Connect

    All-in-one phone, meeting and messaging software

    GoTo Meeting

    Video and audio meeting software

    GoTo Webinar

    All-in-one webinar and virtual events software

    GoTo Room

    Conference room hardware

    GoTo Training

    Online training software

    OpenVoice

    Audio conferencing software

    Grasshopper

    Lightweight virtual phone system

    join.me

    Video conferencing software

    LogMeIn Resolve

    IT management & support

    LogMeIn Resolve MDM

    Mobile device management

    LogMeIn Pro

    Remote device access

    LogMeIn Central

    Remote monitoring & management

    LogMeIn Rescue

    Remote IT support

    GoToMyPC

    Remote desktop access

    GoToAssist

    Remote support software

    Hamachi

    Hosted VPN service

    RemotelyAnywhere

    On-prem remote access solution
  • Community
  • Trainings
  • Service Status
  • LogMeIn Returns as GoTo's IT Portfolio Brand

    LogMeIn is back as the name behind our IT products.

    Read the full announcement.
    Want to try a download free option?

    Try the new web console experience!

    Rescue WebTC
  • Language selector icon Language selector icon
    • English
    • français
    • italiano
    • Deutsch
    • español
    • português
    • Nederlands
  • Contact Support
  • Service Status
  • User Avatar User Avatar
    • Support
    • Contact Support
    • Browse Products
    • Service Status
    • Community
    • Trainings
    • Sign in
    • User Avatar
    • My Account
    • Personal Info
    • Sign In & Security
    • Billing Center
    • https://link.goto.com/myaccount-billing
    • My GoTo Connect
    • My Meetings
    • My Webinars
    • My Trainings
    • My Conferences
    • My Resolutions
    • My Mobile Devices
    • My Sessions
    • My Sessions
    • My Incidents
    • Sign out
  • LogMeIn Rescue Fundamentals
  • Ten Things to Try
  • Ten things to try (getting started with LogMeIn Rescue)
product logo
Back button image Back
Back button image
product logo

Connect on LAN

What's the task?

Provide on-LAN support and maintenance without end-user interaction.

The Connect On LAN feature allows technicians to connect to any computer on your Local Area Network.

How long will it take?
About five minutes.
What do I need to know?
The technician’s Technician Group must have Connect On LAN permission in the Administration Center.

Try it yourself...

Click the Computers icon
On the Session Toolbar, click the Computers icon.
Click the Connect On LAN tab
Click the Connect On LAN tab to see a list of computers that you can access on the local network.
Tip: Filter computers by name or IP address. You can search and connect at any time. You do not need to wait for the entire list of computers to load.
Select a computer
Double-click the computer you want to access.
Authenticate
If you do not have Administrator rights, you are prompted to enter the login credentials of the computer you want to access.
Click OK to connect to the computer. The session appears in the Technician Console as Waiting. The applet launches on the remote computer.
Start the session
Click Start Session (or double-click the session).
That's it
Proceed as usual with your LogMeIn Rescue session. The customer does not have to grant access to the computer, so you can manage it without customer interaction.
Parent article: Ten things to try (getting started with LogMeIn Rescue)
Previous article: Record your session
Next article: Try LogMeIn Rescue Lens
Article last updated: 27 September, 2022
You are viewing the latest version of this article.

Need more help?

Contact icon Contact support
Community icon Ask the Community
Training icon Attend trainings
Video icon Watch videos
  • Language selector icon Language selector icon
    • English
    • français
    • italiano
    • Deutsch
    • español
    • português
    • Nederlands
  • About Us
  • Terms of Service
  • Privacy Policy
  • Trademark
  • Do Not Sell or Share My Personal Info
  • Browse Products
  • Copyright © 2025 GoTo Group, Inc. All rights reserved

Collaboration Products

GoTo Connect

GoTo Meeting

GoTo Webinar

GoTo Training

join.me

Grasshopper

OpenVoice

Remote Solutions Products

GoTo Resolve

Rescue

GoToAssist

Access Products

Pro

Central

GoToMyPC