Calling Card setup, task one: Generate a Calling Card
The first task in the process of setting up a Calling Card is to generate a Calling Card installer for a channel.
Results: You will see the Calling Card details on the Channels tab in the Generate Calling Card for this Channel section.
Each Calling Card installer that you generate has a unique Referral ID. This Referral ID is tracked when a new LogMeIn Rescue session is started using the Calling Card application and it will appear in any session reports.
Every installer is linked to a particular channel; however, administrators can track sessions based on different installers by generating multiple installers for the same channel.
This may be useful, for example, if you have two Technician Groups and you want to measure how many sessions are launched from each group's installer. The two Technician Groups will have two different Referral IDs for their Calling Card. Both of the groups then start to deploy Calling Cards and you are then able to see how many sessions originate from each deployment.
Similarly, you may want to use two website landing pages for your installers. By using separate Referral IDs, you can track which one is used more often, based on the number of sessions started.