LogMeIn support sites no longer support Microsoft's Internet Explorer (IE) browser. Please use a supported browser to ensure all features perform as they should (Chrome / FireFox / Edge).

The GoTo support site no longer supports Safari 15. Please upgrade your browser to Safari 16 (or newer) or switch to a supported browser such as Google Chrome, Mozilla Firefox, or Microsoft Edge.

Maintain your IT infrastructure with powerful RMM software. Discover LogMeIn Central.

We are currently experiencing an unplanned outage for this product. View Service Status
  • Support
  • Products

    Explore support by product

    GoTo Connect

    All-in-one phone, meeting and messaging software

    GoTo Meeting

    Video and audio meeting software

    GoTo Webinar

    All-in-one webinar and virtual events software

    GoTo Room

    Conference room hardware

    GoTo Training

    Online training software

    OpenVoice

    Audio conferencing software

    Grasshopper

    Lightweight virtual phone system

    join.me

    Video conferencing software

    LogMeIn Resolve

    IT management & support

    LogMeIn Resolve MDM

    Mobile device management

    LogMeIn Pro

    Remote device access

    LogMeIn Central

    Remote monitoring & management

    LogMeIn Rescue

    Remote IT support

    GoToMyPC

    Remote desktop access

    GoToAssist

    Remote support software

    Hamachi

    Hosted VPN service

    RemotelyAnywhere

    On-prem remote access solution
  • Community
  • Trainings
  • Service Status
  • Try the improved My Cases portal

    Easily manage your ticket, track its status, contact us from an existing case, and more.

    Sign in to try
  • Language selector icon Language selector icon
    • English
    • Français
    • Italiano
    • Deutsch
    • Español
    • Português
    • Nederlands
  • Contact Support
  • Service Status
  • User Avatar User Avatar
    • Support
    • Contact Support
    • Browse Products
    • Service Status
    • Community
    • Trainings
    • Sign in
    • User Avatar
    • My Account
    • Personal Info
    • Sign In & Security
    • My Cases
    • Billing Center
    • https://link.goto.com/myaccount-billing
    • My GoTo Connect
    • My Meetings
    • My Webinars
    • My Trainings
    • My Conferences
    • My Resolutions
    • My Mobile Devices
    • My Sessions
    • My Sessions
    • My Incidents
    • Sign out
  • Explore Features
  • Remote control procedures
  • Connect to a host computer
  • Wake a LogMeIn host computer using Wake On LAN
product logo
Back button image Back
Back button image
product logo

Troubleshooting Wake On LAN on a Mac

Here are some steps you can take to troubleshoot issues when trying to wake a Mac.

Before you begin: Hardware Requirements

First, confirm that you meet the hardware requirements for using Wake on LAN:

  • Confirm that the computer is on a wired network (not WiFi). Wake On LAN is not supported for Mac hosts on a wireless network.
  • Make sure the host is in Stand-by, sleep, or hibernation (ACPI specification S3 or S4) mode.
  • You cannot wake a Mac that is powered off.

Adjust the Power Management settings in a System Configuration file

Check the Power Management settings on the Mac you want to wake up.

  1. Open Finder.
  2. Navigate to SystemConfiguration by going to Go > Go to folder and typing /Library/Preferences/SystemConfiguration/.
  3. Open the following file: com.apple.PowerManagement.plist.
  4. Set the <integer> Wake On LAN </integer> value to 1 for the following <keys>:
    1. <key> AC Power </key>
    2. <key> Battery Power </key>
    3. <key> UPS Power </key>
  5. Restart the Mac.

    Result: Wake On LAN should be available.

Adjust the Power Management settings in Terminal

  1. Open Finder.
  2. Navigate to Terminal by going to Go > Utilities and double-clicking on Terminal.

    Result: The Terminal window is displayed.

  3. Type pmset -g live.

    Result: A table with settings and values is displayed.

  4. Look for the value womp and verify that it is set to 1.

    Result: If it is not set to 1, you can set it with the command sudo pmset -a womp 1.

What to do next:

Make sure the host is in Stand-by, sleep, or hibernation (ACPI specification S3 or S4). You cannot wake a Mac that is powered off.

ACPI (Advanced Configuration and Power Interface) standards:
  • S0 – System is fully powered on
  • S1 – Power on Suspend(POS): Power to the CPU and RAM is maintained.
  • S2 – CPU powered off.
  • S3 – Standby, Sleep or Suspend: RAM still has power
  • S4 – Hibernation: Memory is saved to the hard drive and the system is powered down.
  • S5 – Shut Down: The power supply still supplies power to the power button.

For additional information, visit the Apple support site.

Need help?

Contact icon Contact support
Manage Cases icon Manage cases
Community icon Ask the Community
Training icon Attend trainings
Video icon Watch videos
  • Language selector icon Language selector icon
    • English
    • Français
    • Italiano
    • Deutsch
    • Español
    • Português
    • Nederlands
  • About Us
  • Terms of Service
  • Privacy Policy
  • Trademark
  • Do Not Sell or Share My Personal Info
  • Browse Products
  • Copyright © 2025 GoTo Group, Inc. All rights reserved

Collaboration Products

GoTo Connect

GoTo Meeting

GoTo Webinar

GoTo Training

join.me

Grasshopper

OpenVoice

Remote Solutions Products

GoTo Resolve

Rescue

GoToAssist

Access Products

Pro

Central

GoToMyPC