What's new in the LogMeIn Resolve Desktop Technician Console
Stay up to date on the latest features and updates for LogMeIn Resolve. These release notes are a great source of information about recently introduced enhancements and improvements related to the LogMeIn Resolve Desktop Console
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Experience the new LogMeIn Resolve Desktop Technician Console, now accessible in beta. It offers enhanced video decoding and rendering to reduce resource usage while enhancing quality and performance compared to the standard Desktop Technician Console. For more information, see the Desktop Console 2.0 Beta release notes.
LogMeIn Resolve Desktop Console (Windows v1.13.2.34, Mac v1.13.2.16) – June 11, 2025
| LogMeIn Resolve Desktop Console (Windows) | v1.13.2.34 |
| LogMeIn Resolve Desktop Console (Mac) | v1.13.2.16 |
Improvements
- Qt framework updated to version 6.8.3.
- Links now open in the default browser.
- During a software update, the Desktop Console now uses elevated user permissions.
Fixes
- LogMeIn Resolve MDM users were unable to create an Apple Push certificate as it was not possible to download the Certificate Signing Request (CSR) file from the menu.
- In some cases, the Desktop Console updater window did not open during a software update.
LogMeIn Resolve Desktop Console (Windows v1.13.1.27, Mac v1.13.1.15) – May 12, 2025
| LogMeIn Resolve Desktop Console (Windows) | v1.13.1.27 |
| LogMeIn Resolve Desktop Console (Mac) | v1.13.1.15 |
Improvements
- OpenSSL has been updated to version 3.0.16.
- You can now open and view PDF documents from the Knowledge Base in the Desktop Console
- Log file management has been improved
Fixes
- In some cases, modifier keys, such as the Windows and Ctrl keys got stuck on the agent's Windows device
- Various minor bugfixes
LogMeIn Resolve Desktop Console (Windows v1.13.0.130, Mac v1.13.0.120) – January 28, 2025
| LogMeIn Resolve Desktop Console (Windows) | v1.13.0.130 |
| LogMeIn Resolve Desktop Console (Mac) | v1.13.0.120 |
New
- Updated the Windows Updater logic.
- Implemented new branding elements.
Important: If Desktop Console v1.12.0.117 was previously installed for all users, the update may fail. To resolve this:
If the update still fails and uninstalls the original Desktop Console, download and install v1.13.0.130 from the website.
- Uninstall Desktop Console v1.12.0.117.
- Download Desktop Console v1.13.0.130 from the website.
- Install the new version.
Improvements
- This release contains some product security-related enhancements.
Fixes
- Fixed issues related to Chromium dependencies.
- Resolved application localization issues.
- Fixed language persistence to maintain preferred language settings after restart.
LogMeIn Resolve Desktop Console (Windows v1.12.0.117, Mac v1.12.0.115) – September 6, 2024
| LogMeIn Resolve Desktop Console (Windows) | v1.12.0.117 |
| LogMeIn Resolve Desktop Console (Mac) | v1.12.0.115 |
Improvements
- We have enabled system file access in the File Manager.
- We have added visual feedback to the repair process.
- OpenSSL has been updated to version 3.0.15.
LogMeIn Resolve Desktop Console (Windows v1.11.2.115, Mac v1.11.2.115) – July 11, 2024
| LogMeIn Resolve Desktop Console (Windows) | v1.11.2.115 |
| LogMeIn Resolve Desktop Console (Mac) | v1.11.2.115 |
- We have fixed the inventory export functionality.
- We have resolved update issues related to modified installation paths.
LogMeIn Resolve Desktop Console (Windows v1.11.0.114, Mac v1.11.0.114) – April 15, 2024
| LogMeIn Resolve Desktop Console (Windows) | v1.11.0.114 |
| LogMeIn Resolve Desktop Console (Mac) | v1.11.0.114 |
- The installation folder has been relocated to prevent interference with other GoTo applications.
- We have introduced a Repair option for end-users.
LogMeIn Resolve Desktop Console (Windows v1.10.1.113) – February 26, 2024
| LogMeIn Resolve Desktop Console (Windows) | v1.10.1.113 |
- We have resolved some Windows keyboard-related issues.
LogMeIn Resolve Desktop Console (Windows v1.10.0.112, Mac v1.10.0.112) – February 14, 2024
| LogMeIn Resolve Desktop Console (Windows) | v1.10.0.112 |
| LogMeIn Resolve Desktop Console (Mac) | v1.10.0.112 |
- We have improved keyboard functionality to support special characters and resolved sticking modifier keys.
- We have added advanced telemetry capabilities.
- OpenSSL has been updated to version 3.0.13.
Article last updated: 12 June, 2025