Set a phone number to recover your password
Add a phone number to your account for password recovery and verification.
You can add a phone number to your account that can be used to recover or reset your login password. You can only have one recovery phone number at a time.
Restriction: This task can only be completed if you use My Account to manage your personal account, including login and security information.
Add a recovery phone number
- Sign in to My Account.
- Select Sign-in & security from the left navigation bar.
- Select Set a phone number under Recovery Number.
- Provide your phone number in the pop-up window, then select Send code. You'll receive a text message to that number with a 6-digit verification code.
- Enter the 6-digit verification code, then select Verify to confirm your phone number.
Edit or delete recovery phone number
- Sign in to My Account.
- Select Sign-in & security from the left navigation bar.
- Select Edit next to Recovery Number. You'll be sent an email with a verification code.
- Verify your account, then choose how to manage your recovery number:
- Update recovery number: Change the phone number and verify your account with a six-digit verification code.
- Delete recovery number: Select Delete number.
Article last updated: 3 September, 2025