Coming to LogMeIn Resolve in H2 2025
We’re continuously enhancing LogMeIn Resolve with new capabilities, performance upgrades, and security enhancements to further simplify and improve IT management.
Stay up to date with the latest releases by visiting What's new in LogMeIn Resolve.
Here’s a sneak peek at what’s ahead on our roadmap:
Remote Monitoring and Management (RMM)
| Now | Next |
|---|---|
| Stop automatic OS updates when policy is set | Tenant based RMM policies |
| Application updates policy (Beta) | Windows update policy: install patches immediately |
List of installed OS updates for a device  |
Windows update policy: delay installation |
| Winget installation policy | Windows update alert |
| Device group based RMM policies |
Windows update and app update policy compliance |
| Support feature updates for Windows updates | Ignore Windows updates |
| Windows update policy: force reboot management | Fixed app versioning |
| Retry failed manual patch installations for offline devices | Dedicated Patch Management, Remote Execution, and Anti-virus management and threat reports |
| Mac support for basic alerts |
Remote support and remote access
| Now | Next |
|---|---|
| Multi-to-Multi monitor - v1 |
|
| Remote printing |
|
| Windows session selection when session starts |
|
| Pop-out session |
|
| Ability to temporarily disable Windows autologon in remote sessions |
|
| End-user access | |
| Custom branding - end-user facing sessions |
Service management
| Now | Next |
|---|---|
| Ticket history |
|
| Customer satisfaction survey |
Asset management
| Now | Next |
|---|---|
| Asset replenishment |
Multi-tenancy for software assets |
| Manage flagged applications |
|
| Extended Software Application Discovery |
|
| Handling of duplicate hardware assets |
AI
| Now | Next |
|---|---|
| Enriched Remote Support sessions notes |
Basic customizable dashboard |
| Virtual Technician: GA |
Enhanced session history and reporting |
| Customizable reporting (Open Beta) |
|
| Advanced customizable reporting | |
| Session history insights |
|
| Session insights |
Integrations
| Now | Next |
|---|---|
| Business Continuity and Disaster Recovery (BCDR) |
|
| SentinelOne Endpoint Detection and Response (EDR) integration |
|
| Halo PSA integration |
MSP
| Now | Next |
|---|---|
| Virtual Technician |
SSO and AD Sync for tenants |
| Advanced customizable reporting (Open Beta) |
Tenant-level RMM policies |
| Enhanced user permissions based on device groups | Acronis integration enhancements |
| Activity Log filtering by tenant | Tenant data enhancements |
| Require MFA | |
| End-user remote access | |
| Whitelabeling for sessions and reporting | |
| SMTP relay options |
Features available with a Free plan
The Free plan provides an introduction to the basic LogMeIn Resolve features and should not be considered as a substitute for a paid plan. Free users have the following features available:
- Dashboard
- Device performance monitor
- Terminal Access
- Background File Manager
- Alerting
- View Windows and application updates
- Unattended Remote Access
- Reboot and Reconnect
- Multi-Session Handling
- File Transfer
- Session Recording
- In Session VoIP
- Zero trust
- Multifactor Authentication (MFA)
- Single Sign-On (SSO)
- Active Directory connector
- Device grouping
Article last updated: 12 September, 2025