Managing SSO setup errors
Here's what you can do to troubleshoot SSO setup issues.
- Ensure that the customer has already verified the domain that will be used in Organization Center.
- Check which type of SSO the end-user is going to use. If the Manager is setting up SSO through Active Directory, make sure that the requirements are met.
- Make sure that the 3rd party SSO provider is supported.
Article last updated: 19 July, 2023
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