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LogMeIn Resolve unattended PKG deployment in Intune (Microsoft Endpoint Manager)

Follow the instructions below to create a deployment in Intune. Any other Intune deployment solution would fail as that renames the PKG installer file.

    1. Login to your Intune tenant at endpoint.microsoft.com
    2. Click Apps and in macOS apps view, click +Add.
    3. Click Select app type > macOS app (PKG) > Select.
    4. Click Select app package file > Select a file and navigate to your downloaded .pkg file.
    5. Click Open and OK.

      Result: The .pkg file gets uploaded.

    6. Under App information fill in the required fields marked with an asterisk (*).
    7. Enter your preferred name into the Publisher box.
    8. Select Next.
  • PKG files without a GroupID:

    1. Enter the following script into the Pre-install script box:
      #!/bin/bash
      
      echo "export PRODUCT_NAME=xxxxxx" >> /etc/profile
      echo "export COMPANY_ID=xxxxxx" >> /etc/profile
      echo "export PUBLIC_KEY=xxxxxx" >> /etc/profile
      echo "export DOMAIN_NAME=xxxxxx" >> /etc/profile
    2. In the downloaded .pkg file highlight the characters immediately:
      1. after C_ and before _K_ and copy/paste the COMPANY_ID into the script.
      2. after K_ and before _devices and copy/paste the PUBLIC_KEY into the script.
      3. after the public key starting with "devices" and copy/paste the DOMAIN_NAME into the script.

      Result: Your script should look like something like this:

      #!/bin/bash echo "export PRODUCT_NAME=GoToResolve_Unattended" >> /etc/profile echo "export COMPANY_ID=1234567891234567891" >> /etc/profile echo "export PUBLIC_KEY=18237468123478019237491023478123674c12312a21342134e12342134444c4" >> /etc/profile echo "export DOMAIN_NAME=devices-iot.console.gotoresolve.com" >> /etc/profile

    PKG files with a GroupID:

    1. Enter the following script into the Pre-install script box:
      #!/bin/bash
      
      echo "export PRODUCT_NAME=xxxxxx" >> /etc/profile
      echo "export COMPANY_ID=xxxxxx" >> /etc/profile
      echo "export PUBLIC_KEY=xxxxxx" >> /etc/profile
      echo "export GROUP_ID=xxxxxx" >> /etc/profile
      echo "export DOMAIN_NAME=xxxxxx" >> /etc/profile
    2. In the downloaded .pkg file highlight the characters immediately:
      1. after C_ and before _K_ and copy/paste the COMPANY_ID into the script.
      2. after K_ and before _G_ and copy/paste the PUBLIC_KEY into the script.
      3. after G_ and before _devices and copy/paste the GROUP_ID into the script.
      4. after the public key starting with "devices" and copy/paste the DOMAIN_NAME into the script.

      Result: Your script should look like something like this:

      #!/bin/bash echo "export PRODUCT_NAME=GoToResolve_Unattended" >> /etc/profile echo "export COMPANY_ID=1234567891234567891" >> /etc/profile echo "export PUBLIC_KEY=18237468123478019237491023478123674c12312a21342134e12342134444c4" >> /etc/profile echo "export GROUP_ID=b80516f5-abef-4710-aa02-ffd9f893b5d5" >> /etc/profile echo "export DOMAIN_NAME=devices-iot.console.gotoresolve.com" >> /etc/profile

    3. Select Next.

      Result: The Requirements tab is displayed.

    4. Select macOS High Sierra 10.13 as the Minimum operating system.
    5. Select Next.

      Result: The Detection rule tab is displayed.

    6. On the Detection rule tab delete all bundle IDs except for com.goto.resolve-unattended.ui.
    7. Select Next.

      Result: The Assignments tab is displayed.

    8. Select the assignments based on your needs.
    9. Select Next.

      Result: The Review + create tab is displayed.

    10. Select Create.

Results: Intune will now begin to save and deploy your app according to your settings on the Assignment page.

Article last updated: 15 February, 2024
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