• GoTo Admin
  • GoTo Admin Portal
  • Set up SSO and user provisioning
  • Automated user and product provisioning
product logo
Back button image Back
Back button image
product logo

Is automated provisioning right for me?

Determine if your account meets the requirements for automated provisioning, such as an Active Directory environment or a third-party identity provider.

Provisioning is the process of creating user accounts and assigning and/or revoking access to products to those user accounts. Smaller companies use the GoTo Admin to manually provision users, but as the number of users increases, or if there are large shifts in product usage and/or users (due to acquisitions, turnover rates, changes in roles, etc.), it makes sense to use an automated provisioning method to facilitate these changes.

How do you want to create users and assign their GoTo products?

If you have at least 1 of the following:

  • An organization of users that each have an assigned email address using the same verified domain(s) (e.g., username@companydomain.com) within your company
  • A Microsoft Active Directory environment
  • A subscription with a third-party identity provider that offers automated provisioning, such as:
    • Okta Cloud Connect – For new users just getting started on or after July 08, 2019
    • Okta Migration Guide – For existing users that set up automated provisioning before July 08, 2019
    • Microsoft Azure
    • OneLogin
  • A development team that utilizes SCIM APIs and Administration REST APIs

It is recommended that you use one (1) of our automated provisioning options provided by GoTo as a means of automatically creating users and assigning products within your organization. Learn how to get started.

If none of the above applies to you...

Then we recommend that you manually provision your users via GoTo Admin.

Related Articles:
  • Choose an automated provisioning option
  • Set up automated user and product provisioning
  • Set up and run User Sync
  • Manage custom attributes
  • Manage User Sync rules
Article last updated: 7 October, 2024
You are viewing the latest version of this article.

Need help?

Contact icon Contact support
Manage Cases icon Manage cases
Community icon Ask the Community
Training icon Attend trainings
Video icon Watch videos
  • Language selector icon Language selector icon
    • English
    • Français
    • Italiano
    • Deutsch
    • Español
    • Português
    • Nederlands
  • About Us
  • Terms of Service
  • Privacy Policy
  • Trademark
  • Do Not Sell or Share My Personal Info
  • Browse Products
  • Copyright © 2025 GoTo Group, Inc. All rights reserved

Collaboration Products

GoTo Connect

GoTo Meeting

GoTo Webinar

GoTo Training

join.me

Grasshopper

OpenVoice

Remote Solutions Products

GoTo Resolve

Rescue

GoToAssist

Access Products

Pro

Central

GoToMyPC