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Revoke a zero trust signature key in LogMeIn Resolve

Admins with active signature keys can revoke other agents' keys.

  1. In the Console, select your profile icon in the top-right corner.
  2. Select Manage zero trust.
  3. Under Active keys, find the agent whose signature key you want to revoke.
  4. Click the recycle bin icon on the right of the agent's name.
  5. Type your signature key to confirm.

Results: The selected agent's key is immediately revoked. Any ongoing tasks, such as a Remote Execution job that required the agent's signature key will still run.

Related Articles:
  • Change your zero trust signature key in LogMeIn Resolve
  • Troubleshooting forgotten zero trust signature keys in LogMeIn Resolve
  • About the relationship between zero trust and user roles in LogMeIn Resolve
  • View the zero trust status of users in GoTo Admin
  • Restrict prompt frequency options for agents in GoTo Admin
Article last updated: 29 August, 2022
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