• GoTo Admin
  • GoTo Admin Portal
  • Manage reports
product logo
Back button image Back
Back button image
product logo

Create a report in GoTo Admin

Create reports to track detailed data for the various aspects of your products.
Before you begin: You must be assigned an Admin or Super admin role to perform this task.
  1. Sign in to GoTo Admin.
  2. From Home icon Home > Reports, select + Create report.
  3. Complete each field of the form. Here are the various report types you can choose from depending on your product licenses:
    Account reports Description
    Activity Shows a summary of each user's product usage.
    SMS usage Shows a summary of all SMS usage on the account.
    User status Shows the product/tier assignment(s), user group(s), and current activity status of each user on the account.
    Note:
    • Current status can be customized by adjusting the time threshold for the inactivity timer in account settings.
    • Activity includes any time a user signs in to a GoTo app. It does not include physical phone usage.
  4. Optional: If you want the report to be emailed to you automatically on a recurring basis, enable the Send scheduled report feature and complete each field of the form.
  5. Select Create report when complete.
What to do next: Download your reports.
Related Articles:
  • Download a report in GoTo Admin
  • Track activity of my account in GoTo Admin
Article last updated: 13 November, 2024

Need help?

Contact icon Contact support
Manage Cases icon Manage cases
Community icon Ask the Community
Training icon Attend trainings
Video icon Watch videos
  • Language selector icon Language selector icon
    • English
    • Français
    • Italiano
    • Deutsch
    • Español
    • Português
    • Nederlands
  • About Us
  • Terms of Service
  • Privacy Policy
  • Trademark
  • Do Not Sell or Share My Personal Info
  • Browse Products
  • Copyright © 2025 GoTo Group, Inc. All rights reserved

Collaboration Products

GoTo Connect

GoTo Meeting

GoTo Webinar

GoTo Training

join.me

Grasshopper

OpenVoice

Remote Solutions Products

GoTo Resolve

Rescue

GoToAssist

Access Products

Pro

Central

GoToMyPC