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View the historical data of a device

You can explore historical data from the past 72 hours, providing valuable insights and enhancing decision-making. Whether you’re analyzing trends, troubleshooting issues, or simply curious, this feature has you covered.

Important: You can access historical data of online devices only.
  1. In the Console, go to the Devices page.
    Note: If you have multiple accounts, select your organization in the top-left corner next to the LogMeIn Resolve logo.
  2. Hover your mouse over a device from your pool and select ... on the right:
    Tip: Use the finder in the top-left corner to search for a device by name, group, or label.
  3. Select View details from the list on the right.
  4. Select the Performance tab.
  5. Select a timeframe to watch. Remember that data is split into 10-minute intervals in the 24-hour look-back windows:
    • Data time frame box: Choose a time frame from the drop-down options, ranging from 24 hours up to the last 72 hours.
    • Timeline box: Click into the timeline chart box to select a time frame.
  6. When you have reviewed your historical data, click the Show live data button.
Article last updated: 12 December, 2024

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