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Service alerts

Service alerts occur when there is a problem in the communication between your device and LogMeIn Resolve MDM.

Currently, you can receive the following notifications:

  • "APNS certificate has expired": Uploaded Apple Push Certificate has expired and Sync now commands cannot be sent to iOS devices. Navigate to System > Infrastructure diagram and renew the certificate.
  • "APNS certificate has been revoked": Uploaded Apple Push Certificate has been revoked from the Apple portal and Sync now commands cannot be sent to iOS devices. Navigate to System > Infrastructure diagram and renew the certificate.
Related Articles:
  • Synchronize device now
  • Device inventory data
  • Business policy deployment order with item dependencies
  • Requesting client logs from a managed device
Article last updated: 22 September, 2022
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