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Rebooting a device remotely

There are some cases which may demand administrators to reboot the managed devices remotely. This article describes how to reboot a device using LogMeIn Resolve MDM's remote actions.

Requirements

  • Android devices need to enrolled into Fully Managed mode and have Miradore client 2.5.0 or newer installed.
  • iOS is version 10.3 or above, and the device is Supervised, macOS version 10.13 or above.
  • Windows 10 and Windows 11 devices added to LogMeIn Resolve MDM by using the Full enrollment method.
    Note: Windows devices will restart approximately 5 minutes after the action has been successfully deployed to the device.

Reboot is not supported for Windows 10/11 Home computers.

Rebooting a device

The simplest way to reboot a device is to open the device page.

  1. Start by navigating to Management > Devices and choosing the desired device.
  2. Choose the Actions > Reboot device from the page toolbar. Press Reboot to confirm the action in the wizard.

Reboot device from device page

You can monitor the status of the action on the Management > Action log or from the Action log on the Device page.

Important information

  • Unlock passcode-protected iOS devices to get them to join passcode-protected Wi-Fi networks.
  • You can also reboot a device remotely using the LogMeIn Resolve MDM API. You can find the Swagger documentation at https://mdm.gotoresolve.com/<yoursitename>/swagger/ or you can read more about the LogMeIn Resolve MDM API v2 on our support site.
Related Articles:
  • Create a configuration profile
  • Device inventory data
  • Deleting configuration profiles
  • Managing tags
Article last updated: 10 February, 2025

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