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Preventing the removal of managed Google Play account

LogMeIn Resolve MDM typically creates a managed Google Play account for Android Enterprise-managed devices during their enrollment.

The managed account must exist on a device if you wish to remotely deploy or configure managed Google Play apps for the device using LogMeIn Resolve MDM.

Device users, however, are able to modify or delete the managed account by default. If the user deletes the managed account, LogMeIn Resolve MDM's application management features will not work for the device as intended. You might want to consider denying device users from modifying the managed account.

Denying users from removing the managed Google Play account

Go to the Configuration profiles page and click Add > Android > Restrictions to start creating a configuration profile.

Enter com.google.work to the Deny account management types field and click the Add button.


How to prevent device users from deleting or modifying managed Google Play accounts on Android Enterprise managed devices
The layout of the screen may look different in the product.

Complete the configuration profile creation wizard and then deploy the profile to your Fully managed Android devices. This will prevent the device users from manipulating the managed Google Play account on the device.

If the device user deletes the managed account

If the user of a Fully managed Android device already deleted the managed account, and the app deployments aren't therefore working, you can create a new account using the Managed Google Play > Create account/Work profile button which is available on the Devices page.

Related Articles:
  • Installing Managed Google Play applications
  • Troubleshooting Android application deployment
  • Restricting the use of personal Google accounts on Android devices
  • Miradore client for Android
  • Kiosk Mode for Android (Knox)
  • Network usage inventory
Article last updated: 20 January, 2025

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