Patch management in LogMeIn Resolve MDM
Patch management is available for Windows and Mac devices and supports automation for patching operating systems and a wide selection of third-party applications. Patching has a crucial role in ensuring that your devices work optimally and stay secure.
About patch management
Patch management is a process where code changes - patches - are deployed to fix or improve the operating system or software products on devices. Software vendors might release hundreds of updates and patches every week. With LogMeIn Resolve MDM, you can stay on top of patching by automating the process for your Windows and macOS devices. Automated patch management enables organizations to:
- Keep track of their device patching status.
- Efficiently install the needed patches.
- Improve productivity as the installed patches can improve the performance of the devices.
Four stages of patch management
It is important to have always up-to-date device inventory to identify possible security issues. LogMeIn Resolve MDM maintains a list of available patches and updates for the operating system and installed software products. Using this list, LogMeIn Resolve MDM scans the patching status of the managed macOS and Windows devices. The patch scan, a light background process, runs every day at a random time without disrupting the device users.
Reports give you insight into your IT environment and help you to get a comprehensive understanding of its patching status. From LogMeIn Resolve MDM, you can find easy-to-understand reports displaying information about the availability of patches and their installation status in the managed environment.
Read the article Reports for patch management and find more information about patch reporting in LogMeIn Resolve MDM.
Sometimes patches may cause unpredictable issues on different combinations of hardware and software. Therefore, we highly recommend using LogMeIn Resolve MDM's pilot testing feature and distributing the patches first to a group of specified devices before upgrading all devices. In this way, you can minimize the possible problems.
Read more about pilot testing and its benefits.
If you find out that some patches cause problems in your devices, you can block the deployment of these patches.
You can configure LogMeIn Resolve MDM to deploy applicable patches to your Windows and Mac devices automatically. At the time of installation, the patch installation media will be downloaded directly from the vendor.
See the articles Windows patch management and Automating patch deployment for more instructions.
Patch management for Windows
LogMeIn Resolve MDM provides automation for patching your Windows operating systems and third-party software from almost 100 vendors like Adobe, Citrix, Google, and Oracle. We support patch management for Windows from version 7 and above. Read more about Windows patch management.
Patch management for Mac
LogMeIn Resolve MDM supports patch management for Mac devices running OS versions Catalina or newer. In addition to macOS security patches, patching is available for over 70 different software products, such as Teams, Dropbox, Safari, and Zoom. Find out more information about Mac patch management in LogMeIn Resolve MDM.
Supported vendors and products for Mac and Windows patch management
LogMeIn Resolve MDM's patch feed contains updates and patches for hundreds of software products from almost 100 software vendors, such as:
- Windows 7, 8, 10 and 11
- Adobe Reader
- Chrome
- Cisco
- Dropbox
- Safari
- Skype
- Zoom
The patch feed is continuously updated with new patches, products, and vendors. See the full list of supported vendors and products to learn what you can patch with LogMeIn Resolve MDM.