LogMeIn support sites no longer support Microsoft's Internet Explorer (IE) browser. Please use a supported browser to ensure all features perform as they should (Chrome / FireFox / Edge).

The GoTo support site no longer supports Safari 15. Please upgrade your browser to Safari 16 (or newer) or switch to a supported browser such as Google Chrome, Mozilla Firefox, or Microsoft Edge.

Simply secure and manage all devices. Discover LogMeIn Resolve Mobile Device Management.

We are currently experiencing an unplanned outage for this product.
  • Support
  • Products

    Explore support by product

    GoTo Connect

    All-in-one phone, meeting and messaging software

    GoTo Meeting

    Video and audio meeting software

    GoTo Webinar

    All-in-one webinar and virtual events software

    GoTo Room

    Conference room hardware

    GoTo Training

    Online training software

    OpenVoice

    Audio conferencing software

    Grasshopper

    Lightweight virtual phone system

    join.me

    Video conferencing software

    LogMeIn Resolve

    IT management & support

    LogMeIn Resolve MDM

    Mobile device management

    LogMeIn Pro

    Remote device access

    LogMeIn Central

    Remote monitoring & management

    LogMeIn Rescue

    Remote IT support

    GoToMyPC

    Remote desktop access

    GoToAssist

    Remote support software

    Hamachi

    Hosted VPN service

    RemotelyAnywhere

    On-prem remote access solution
  • Community
  • Service Status
  • Try the improved My Cases portal

    Easily manage your ticket, track its status, contact us from an existing case, and more.

    Sign in to try
  • Language selector icon Language selector icon
    • English
    • Français
    • Italiano
    • Deutsch
    • Español
    • Português
    • Nederlands
  • Contact Support
  • Service Status
  • User Avatar User Avatar
    • Support
    • Contact Support
    • Browse Products
    • Service Status
    • Community
    • Sign in
    • User Avatar
    • My Account
    • Personal Info
    • Sign In & Security
    • My Cases
    • Billing Center
    • https://link.goto.com/myaccount-billing
    • My GoTo Connect
    • My Meetings
    • My Webinars
    • My Trainings
    • My Conferences
    • My Resolutions
    • My Mobile Devices
    • My Sessions
    • My Sessions
    • My Incidents
    • Sign out
  • Device Platforms
  • iOS and macOS
  • iOS
  • Device Enrollment
product logo
Back button image Back
Back button image
product logo

USB enrollment with Apple Configurator for iOS devices

This article describes how iOS devices can be enrolled to Miradore using a USB connection and Apple Configurator.

An administrator can export an MDM profile from Miradore and install it to the devices with Apple Configurator 2. This makes it easy for administrators to configure, prepare and enroll the devices before delivering those to the users.

Before starting to enroll a device to Miradore, prepare the device and enable the Supervised mode on it. Supervised mode enables additional MDM features. See more information about the supervised mode and enrollment in the video below.

The management of iOS devices requires the use of the Apple Push Notification service (APNs). To access the service, the installation of a company-specific certificate is required. See how to create an Apple Push Certificate.

  1. Navigate to System > Infrastructure diagram. Then choose iOS/macOS devices component and click Export MDM profile to download the profile.
    Exporting MDM profile on Miradore.
  2. Connect an iOS device to the computer using a USB connection and open the Apple Configurator 2 application.
  3. Install the profile to the selected device in the Apple Configurator 2.
    1. By selecting Actions > Add > Profiles... (Select profile.mobileconfig).
      Select Add - Profiles...
    2. Using menu Add > Profiles...This is applicable also if you enroll multiple devices at once.
      Profiles navigation icon shown in the menu.

      Please note that depending on the iOS version or device state, you may need to accept the profile installation on the device. This is done in Settings > General > VPN & Device Management.

  4. Once the configuration and enrollment has completed, Navigate to Management > Devices and check that the device can be found in the devices list.
    If you wish to disable the exported MDM profile, navigate to  System > Infrastructure diagram and generate a new one. The previously generated profile is then invalidated.
Related Articles:
  • Restrictions for iOS
  • iOS device management
  • Custom configuration profiles for iOS devices
  • Supervised mode for iOS devices
  • Application update policy for iPhone and iPad
Article last updated: 20 January, 2025

Need help?

Contact icon Contact support
Manage Cases icon Manage cases
Video icon Watch videos
  • Language selector icon Language selector icon
    • English
    • Français
    • Italiano
    • Deutsch
    • Español
    • Português
    • Nederlands
  • About Us
  • Terms of Service
  • Privacy Policy
  • Trademark
  • Do Not Sell or Share My Personal Info
  • Browse Products
  • Copyright © 2025 GoTo Group, Inc. All rights reserved

Collaboration Products

GoTo Connect

GoTo Meeting

GoTo Webinar

GoTo Training

join.me

Grasshopper

OpenVoice

Remote Solutions Products

GoTo Resolve

Rescue

GoToAssist

Access Products

Pro

Central

GoToMyPC