Integrating Apple's Automated Device Enrollment with LogMeIn Resolve MDM
To use Apple's Automated Device Enrollment program to enroll your devices in LogMeIn Resolve MDM, you must first connect your Apple Business Manager or Apple School Manager account with LogMeIn Resolve MDM.
For general information on Automated Device Enrollment, see our dedicated article.
About Automated Device Enrollment
Automated Device Enrollment controls how your organization's Apple devices behave when users turn them on for the first time after unboxing or after a factory reset. For example, you can select which steps the devices' iOS Setup Assistant presents to the device users. During the setup process, the devices connect to the MDM solution and get automatically configured according to your preferences.
Thanks to this automated process, there's no need for IT to physically handle the devices.
Connect Apple Automated Device Enrollment with LogMeIn Resolve MDM
- Your organization must be enrolled in Apple Business Manager or Apple School Manager.
- Your Apple devices must be purchased from a vendor that can add the devices to your Apple Business Manager or Apple School Manager account. Otherwise, you must manually add the devices to your account using Apple Configurator.
- Hover over the Apple Device Enrollment Program icon and select Configure.
Result: The Configure Device Enrollment Program wizard opens.
- Upload the certificate file downloaded from LogMeIn Resolve MDM by selecting Upload Certificate or dragging and dropping the file in the Upload Public Key field, then select Save.
Uploading certificate file in Apple Business ManagerNote: It is possible that the dep-public-key.crt file does not show up in your folder when using the Upload Certificate action. In this case, drag and drop the file in the file upload area instead.
Results: Automated Device Enrollment is configured for your LogMeIn Resolve MDM site and can be used to enroll your Apple devices. The Apple DEP page appears under the Enrollment menu.