Contacting customer support
Our support team is here to help! The resources below will answer most common questions, but if you can't find the solution you're looking for, we have live agents available to help. Each article on this support site has contact options that will route you to the team members who know most about that topic.
Miradore and GoTo have joined together to provide an all-in-one business communications and IT management experience for small and medium-sized businesses called LogMeIn Resolve MDM.
About the information you can find at this support site
This support site provides information about LogMeIn Resolve MDM only. Yes, it's Resolve by name, but no, you won't find resolutions for issues related to other GoTo products here. When you have a problem with another GoTo product, like Rescue, Central, GoToMeeting, GoToConnect, or Hamachi, please visit the GoTo Support Center.
Search FAQs (Recommended)
Get answers fast with our robust library of help articles and videos. Enter your question in the search bar above or explore the categories on our support homepage.
- Removing iOS supervision and releasing devices in Apple Business Manager
- Separating work and personal data on iPhone and iPad
- Work profile on Android devices
- Android device management
- Adding iOS and macOS devices to Apple Business Manager with Apple Configurator
- Troubleshooting automated enrollment of Apple devices
- Samsung Galaxy Store FAQs
- Configuration profiles
Manage cases
Sign in to My Cases to easily manage your ticket, track its status, contact us from an existing case, and more.
Ask the Community
Check out the LogMeIn Resolve MDM Community to crowd source your question and read relevant posts from our product experts and other LogMeIn Resolve MDM users like you. You can also join the Community to post your own questions and reply to others.
Contact our team
To help us route you to the most knowledgeable agent, be sure to use the contact options on a relevant help article. Prefer to be placed in our general support queue? Select Contact Support. Please note we removed email as a contact option in some countries.
Search for an article before contacting us
When you get in touch with us from a specific support page, our customer support agents will get a better idea about your issue before you actually contact us. This helps our agents and saves time for you to find a resolution for your problem.
The reason why you don't get a direct phone number
Depending on your country or region, we offer different phone support numbers. To make sure that you get the right number, we need you to select your country first on the Contact Support form.
Support for other products
This support site provides information about LogMeIn Resolve MDM only. For information about other GoTo products, such as Rescue, GoToMeeting, or GoToConnect, please visit the GoTo Support Center. Alternatively, use one of the following links to go directly to your product's support page:
LogMeIn Resolve - https://support.logmein.com/resolve
GoToMeeting - https://support.goto.com/meeting
GoToWebinar - https://support.goto.com/webinar
GoToTraining - https://support.goto.com/training
Pro - https://support.logmein.com/pro
Central - https://support.logmein.com/central
Hamachi - https://support.goto.com/hamachi
Rescue - https://support.logmeinrescue.com/
join.me - https://support.goto.com/joinme
GoToConnect - https://support.goto.com/connect
GoToRoom - https://support.goto.com/meeting?labelid=4f885795
GoToMyPC - https://support.gotomypc.com
GoToAssist Remote Support - https://support.goto.com/gotoassist-remote-support
GoToAssist Service Desk - https://support.goto.com/gotoassist-service-desk
GoToAssist Corporate - https://support.goto.com/gotoassist-corporate
GoToAssist SeeIt - https://support.goto.com/gotoassist-remote-support?labelid=4f28ed7d
OpenVoice - https://support.goto.com/openvoice
Grasshopper - https://support.grasshopper.com/