Entra ID integration

You can integrate your LogMeIn Resolve MDM site with Microsoft Entra ID to automate device user management.

Entra ID integration automates user list management by synchronizing Entra ID user data to LogMeIn Resolve MDM and ensures that the user data in LogMeIn Resolve MDM is kept up to date near real time. Up-to-date user lists allow you to assign users to your devices quickly and easily.

Prerequisites

To integrate your LogMeIn Resolve MDM site with Entra ID, you may need to update the browser privacy settings to set up the integration:

Firefox: check that Custom protection settings are selected and cross-domain cookie support is enabled.
Safari: disable the Prevent cross-site tracking option.

Note: You need these updated browser settings only when creating the integration on the General tab of the specific integration in LogMeIn Resolve MDM, or for making changes to the settings on the General tab. After you have set up the integration, you can return to using the default browser settings.

Creating the connection to an application can fail when using the incognito mode of the Google Chrome browser.

Fast, secure, and error-free data syncing

Entra ID integration frees you from copying or entering user data manually and using CSV files. Manual data entry is laborious, error-prone, and may violate privacy laws when managed improperly. The integration protects the users' identities and credentials. It also eliminates manual data entry errors and ensures the following:

Synced user names are correct.
Synced email addresses are correct and thus enrollment emails are delivered to the correct email address.

The integration can help you assign new hires' company devices during the onboarding, and it ensures fast and successful user assignment to devices.

To integrate correct and up-to-date user data to LogMeIn Resolve MDM, make sure that you have all required user information in Entra ID, such as:

Email address
First and last name
Phone number

For detailed information on how to connect LogMeIn Resolve MDM with Entra ID, see Connect LogMeIn Resolve MDM to Microsoft Entra ID.

User sync options: bulk import or filtered user lists

Through the integration, you can enable automated near real-time user sync, which allows you to do the following:

Bulk import all Entra ID users
Import specific user groups, such as the members of a department

Learn more about creating filters in Create an Entra ID user query.

After enabling the synchronization, added or updated user data is automatically synced to LogMeIn Resolve MDM.

Note: User synchronization includes user creation and updating, but user deletion is not supported. User data in LogMeIn Resolve MDM is updated only for the users who are originally imported through the integrations.

Article last updated: 16 December, 2024