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Device enrollment

To start managing your mobile devices and computers with LogMeIn Resolve MDM, the devices need to be connected to the service with a process that is known as enrollment.

Device enrollment means installing a client or an MDM profile on the device in order to manage it remotely. At the end of this article, you can access articles considering device management and enrollment by each platform supported by LogMeIn Resolve MDM.

About device enrollment methods

LogMeIn Resolve MDM supports multiple different device enrollment methods. The enrollment method that is applicable or most suitable for your needs depends on your devices' platforms, operating system versions, the level of management that is needed, and also the ownership of the devices (company-owned vs. employee-owned).

Android device enrollment

Android devices can be enrolled through Android Enterprise with three different management methods:
  • Work profile
  • Fully managed
  • Fully managed with work profile

Read this article to start managing your devices.

Apple device enrollment

With LogMeIn Resolve MDM, you can easily manage your devices that run either iOS or macOS.

The management of Apple devices requires the use of the Apple Push Notification service (APNs). To access the service, an installation of a company-specific certificate is required. Please see further instructions for creating the Apple Push Certificate in the related article to get started.

For iOS devices, two management methods exist: supervised and unsupervised.
Note: It is recommended for iOS device users to use the built-in Safari browser when enrolling their devices.

You can enroll Apple devices with Apple's Automated Device Enrollment (ADE) feature or with an MDM profile for iOS and macOS.

Windows device enrollment

Windows devices can be managed can be managed using two different management methods: Light and Full. For an overview of the different enrollment methods, read more in the Windows device management article.

Results of a successful enrollment

  1. Inventory information is collected from the device and sent to LogMeIn Resolve MDM.
  2. The Device item page is generated based on the inventory. The page can be accessed through the Management > Devices list page.
  3. The enrollment status is set to Completed on the Enrollment > Enrollment log page.
Related Articles:
  • Enroll a device using the wizard
  • Android device management
  • iOS device management
  • MacOS device management
  • Windows device management
  • Create enrollment credentials for the user

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