You can create a user sync workflow for Microsoft Entra ID to update your device user lists in LogMeIn Resolve MDM near real-time when users are added to or updated in Microsoft Entra ID.

1. In LogMeIn Resolve MDM, navigate to System > Integrations.
2. Select Microsoft Entra ID.
3. Select the Workflows tab.

   Result: The User sync workflow is displayed.

4. Select whether you want to sync all users or only specific users.
   • To sync all users, select Sync all users.
   • To sync specific device users, select Use filtered sync. You can filter by specified query, existing group, or a combination of these.

     For the group filter, go to Entra ID Default directory > Manage > Groups.

     Go to the Groups Overview page and copy the value of the Object ID to the LogMeIn Resolve MDM Object ID field.

     Note: You can add only one group for the filter. However, you can create so-called transitive groups for Entra ID. These are groups that consist of multiple subgroups.

     Use an additional query if you want to define a scope for the sync inside the group. For the query, use the Microsoft Graph REST API syntax.

     You can use the following operators to define the query:

     • eq meaning 'equals'
     • ne meaning 'not equals'
     • ge meaning 'greater than or equals'
     • le meaning 'less than or equals'
     • and, or to combine conditions

     Select Save to save the filter.

5. Select Save and enable workflow.