LogMeIn support sites no longer support Microsoft's Internet Explorer (IE) browser. Please use a supported browser to ensure all features perform as they should (Chrome / FireFox / Edge).

The GoTo support site no longer supports Safari 15. Please upgrade your browser to Safari 16 (or newer) or switch to a supported browser such as Google Chrome, Mozilla Firefox, or Microsoft Edge.

Simply secure and manage all devices. Discover LogMeIn Resolve Mobile Device Management.

We are currently experiencing an unplanned outage for this product.
  • Support
  • Products

    Explore support by product

    GoTo Connect

    All-in-one phone, meeting and messaging software

    GoTo Meeting

    Video and audio meeting software

    GoTo Webinar

    All-in-one webinar and virtual events software

    GoTo Room

    Conference room hardware

    GoTo Training

    Online training software

    OpenVoice

    Audio conferencing software

    Grasshopper

    Lightweight virtual phone system

    join.me

    Video conferencing software

    LogMeIn Resolve

    IT management & support

    LogMeIn Resolve MDM

    Mobile device management

    LogMeIn Pro

    Remote device access

    LogMeIn Central

    Remote monitoring & management

    LogMeIn Rescue

    Remote IT support

    GoToMyPC

    Remote desktop access

    GoToAssist

    Remote support software

    Hamachi

    Hosted VPN service

    RemotelyAnywhere

    On-prem remote access solution
  • Community
  • Service Status
  • Try the improved My Cases portal

    Easily manage your ticket, track its status, contact us from an existing case, and more.

    Sign in to try
  • Language selector icon Language selector icon
    • English
    • Français
    • Italiano
    • Deutsch
    • Español
    • Português
    • Nederlands
  • Contact Support
  • Service Status
  • User Avatar User Avatar
    • Support
    • Contact Support
    • Browse Products
    • Service Status
    • Community
    • Sign in
    • User Avatar
    • My Account
    • Personal Info
    • Sign In & Security
    • My Cases
    • Billing Center
    • https://link.goto.com/myaccount-billing
    • My GoTo Connect
    • My Meetings
    • My Webinars
    • My Trainings
    • My Conferences
    • My Resolutions
    • My Mobile Devices
    • My Sessions
    • My Sessions
    • My Incidents
    • Sign out
  • Overview
  • Explore Features
  • Business Policies & Automation
product logo
Back button image Back
Back button image
product logo

Business policy deployment

LogMeIn Resolve MDM Business policy is a feature that allows administrators to automate the deployment of apps, configuration profiles, files, and certificates.

This article explains the basic rules of deployment and how to monitor the deployment status. Learn more about business policies.

About business policy deployment

Business policy deployment is an automated action that can affect multiple devices simultaneously. When creating a policy, the administrator can define its scope by tagging the applicable devices for the Business policy.

When you have created a business policy, change its status to Enabled.


Enabled business policy

Enabled business policy deploys applications, configuration profiles, files, and certificates to the applicable devices when they connect to the LogMeIn Resolve MDM server. If you have defined dependencies regarding policy items, these will be deployed in the specified order. The administrator can also speed up the deployment with Sync now -action on the Business policy page. This will sync all the devices within the scope of the policy.

Sometimes it might seem that there is a delay in a business policy deployment. There are some rules behind the deployment logic that are important to acknowledge:

  • If a configuration profile, the application version, a certificate, or a file exists on a device, it won't be deployed again.
  • If a device has an older version of an in-house or uploaded application than the policy, the policy updates the newer version to the device.
  • The business policy item with the status Queued, Waiting, In progress, or Postponed, is not deployed again.
  • When the deployment of a policy item has failed over 5 times, it is not deployed again. You can reset the deployment from the Business policy page with the action Retry failed deployments.
  • If the deployment fails or gets canceled, the deployment gets postponed for two hours.

Checking deployment status

Overall status

From the Action log under the Management section in LogMeIn Resolve MDM, you can follow the statuses for all the deployments of your site.

The best overall status of the policy deployment you can see from the Business policy page. There are two tabs, Deployments, and Devices, which give you various information about the deployments of the business policy.

On Dashboard, there is also a selection of widgets that help you to monitor the compliance of each Business policy of the site.


Select the business policy for the widget
The layout of the screen may look different in the product.

Add widgets to the Dashboard by pressing Edit and then selecting one under Add widget dropdown menu.


Business policy widget and a donut chart showing the compliant devices.
The layout of the screen may look different in the product.

From the widget, you can get to the Devices tab of the Business policy and see the data behind the widget by clicking its segments or Show report -link.


Compliance report BP
The layout of the screen may look different in the product.

Device or Business policy specific

The Action log in the Device page is for viewing the deployment status of an individual device. On the Device page, there is also the Deployments tab which shows the deployment status of each policy related to the device.


Deployments Business policy in Device
The layout of the screen may look different in the product.
Related Articles:
  • Application management
  • Tagging
  • Selective wipe
Article last updated: 27 September, 2022
You are viewing the latest version of this article.

Need help?

Contact icon Contact support
Manage Cases icon Manage cases
Video icon Watch videos
  • Language selector icon Language selector icon
    • English
    • Français
    • Italiano
    • Deutsch
    • Español
    • Português
    • Nederlands
  • About Us
  • Terms of Service
  • Privacy Policy
  • Trademark
  • Do Not Sell or Share My Personal Info
  • Browse Products
  • Copyright © 2025 GoTo Group, Inc. All rights reserved

Collaboration Products

GoTo Connect

GoTo Meeting

GoTo Webinar

GoTo Training

join.me

Grasshopper

OpenVoice

Remote Solutions Products

GoTo Resolve

Rescue

GoToAssist

Access Products

Pro

Central

GoToMyPC