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  • MAC Calling Card JAMF Deployment
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Mac Calling Card JAMF deployment

You can learn more about setting up a Mac Calling Card through JAMF deployment.

Before you begin:
  • Open Jamf Pro with appropriate permissions

The purpose of this guide is to provide a workflow for Mac administrators to deploy Rescue Calling Cards for Mac with customized settings to multiple Mac computers. This guide uses Jamf Pro as an example mobile device management (MDM) solution and uses a feature called Custom Schema which was introduced in Jamf Pro version 10.19.

Configuring the calling card PKG

You can learn from this article how to configure the Calling Card PKG.

  1. Sign in to Jamf Pro with appropriate permissions
  2. Navigate to Settings using the gear icon in the top right of the main page.
  3. Click Computer Management, then Packages
  4. Select + New to create a new package.
  5. Add a new package by clicking Choose file under Filename.
  6. Upload the LogMeIn Rescue Calling Card package you generated.
    Important: Do not modify the name of the package!
  7. Once the file uploads, click Save.

Creating a policy to install the Rescue Calling Card for Mac

You can learn from article how to create a policy to install the Rescue Calling Card for mac.

  1. On the JamfPro dashboard, navigate to Policies under Content Management in the computers tab and click New to start creating a new policy.
  2. Configure the required settings:
    1. Display Name: A name of your choosing. This guide uses Install Zoom.
    2. Enabled: Checkbox selected
    3. Category: optional field
    4. Trigger: Select the checkbox for the Custom option.
    5. Trigger: Custom Event: Enter a name of your choice.
    6. Execution Frequency: Choose a frequency, for example Once per computer.
  3. Under Packages find your calling card and click Add.
  4. Choose a Distribution point if needed.
  5. Click Scope.
  6. Set the Target Computers you wish to apply the policy to.
  7. Click Save.
  8. Open the Terminal on your Mac.
  9. Run the following command to run the policy that installs the Rescue Calling Card for Mac on your computer by using the customer event name you specified earlier:sudo jamf policy -event InstallRescue
  10. Enter your administrator credentials when prompted.
  11. The installation process will start.
  12. Confirm that the Rescue Calling Card for Mac was installed in the Applications folder. Do not open the application now.

Configuring a privacy preference policy for LogMeIn Rescue

On an unattended Mac, the first time you open LogMeIn Rescue, you'll see a dialog asking to allow LogMeIn Rescue access to the Downloads folder.

However, for a Mac that you manage with Jamf Pro, you can use a configuration profile to allow apps to access certain files used for system administration, and to access application data. For example, if an app requests access to your Downloads folder, the configuration profile can allow or deny the request without user intervention. As an MDM administrator, you can apply a configuration profile with the Privacy Preferences Policy Control payload to stop these messages from being presented to the user. Not all messages can be managed using the Privacy Preferences Policy Control payload. For example, access to the camera, microphone, and screen recording must be approved by the user and cannot be managed by an MDM server.

  1. Download the PPPC Utility app to configure PPPC settings for Rescue.
  2. Open the Applications folder.
  3. Click the + sign and locate LogMeIn-Rescue.
  4. Add LogMeIn-Rescue to the Applications section in the PPPC Utility app.
  5. In the Applications column select LogMeIn-Rescue.
  6. In the Properties column, next to Accessibility, click the menu and select Allow.
  7. In the Properties column, next to the Downloads folder, click the menu and select Allow.
  8. Click Upload.
  9. Configure the following settings:
    1. Jamf Pro Server: Enter the URL of your Jamf Pro server.
      Note: If you use an Identity Provider (IdP) to log in to Jamf Pro, when you enter your Jamf Pro URL use the following pattern: https://hcs.jamfcloud.com/?failover where you replace “hcs.jamfcloud.com” with your organization's URL.
    2. Username: Enter a Jamf Pro administrative account name.
    3. Password: Enter a Jamf Pro administrative password.
    4. Click Check Connection. If the connection was successful, the PPPC Utility automatically enters the appropriate information in the Organization field. Otherwise, double-check the Jamf Pro Server, Username, and Password fields and click Check Connection again.
    5. Payload Name: Enter a name you find easy to remember.
    6. Payload Description: Enter a description if you wish (optional).
  10. Click Upload - This will create the PPPC configuration profile on your Jamf Pro server.
  11. Quit the PPPC Utility application and log in to Jamf Pro.
  12. Click Computers and select Configuration profiles.
  13. Confirm that the configuration profile you uploaded is displayed in the No category assigned section.
  14. Click your configuration profile.
  15. Click Edit in the lower right corner.
  16. Scroll down and select he Privacy Preferences Policy Control payload (optional).
  17. Confirm that the settings were automatically applied by the PPPC Utility app.
  18. Click Scope.
  19. Set the Target Computers you wish to apply the policy to.
  20. Click Save.
  21. Open System Preferences on your Mac.
  22. Click Profiles.
  23. Confirm that your profile is installed.
Article last updated: 24 April, 2024
You are viewing the latest version of this article.

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