Integration of LogMeIn Rescue and Microsoft Intune

This article gives guidance to Rescue Administrators.

Below is a step-by-step guide with detailed instructions on deploying LogMeIn Rescue Calling Card or Desktop Technician Console for macOS and Windows devices using Microsoft Intune.

Deploy the LogMeIn Rescue Technician Console for Windows via Intune

Before you begin: You must first create an MSI installer package before proceeding with the deployment steps outlined in this guide. To learn more about creating an installer package, see Setting up unattended access on multiple computers (Access Wizard).

Configure unattended access deployment for LogMeIn Rescue applications on Windows devices through Microsoft Intune.

Sign in to Intune admin center.
Navigate to Apps > All Apps.
Select Create.
Result: The Select app type window is displayed.
Select Windows app (Win32) from the drop-down list.
Click Select.
Result: The Add App window is displayed.
Click Select app package file under App information.
Select the installer package from your drive and select OK.
Enter the following details about the app:

Name

The name of the application

Description

The version of the LogMeIn Rescue application

Publisher

The name of the company
Select Next.
Select an entry for the Minimum operating system from the drop-down list under Requirements, then select Next.
Select Next under Detection rules.
Select All users and All devices as Required assignments. Then select Next.
Select Create under Review + create.

Deploy the LogMeIn Rescue Technician Console for macOS via Intune

Configure unattended access deployment for LogMeIn Rescue applications on macOS devices through Microsoft Intune.

Sign in to Intune admin center.
Navigate to Apps > All Apps.
Select Create.
Result: The Select app type window is displayed.
Select macOS app (PKG) from the drop-down list.
Click Select.
Result: The Add App window is displayed.
Click Select app package file under App information.
Select the installer package from your drive and select OK.
Enter the following details about the app:

Name

The name of the application

Description

The version of the LogMeIn Rescue application

Publisher

The name of the company
Select Next.
Note: Microsoft Intune renames installer packages during deployment. The three essential parameters (website, company ID, and channel ID) embedded in the Mac Calling Card installer package name will be lost, preventing successful installation.
Enter the following text in the Post-install script field:
```
#!/usr/bin/env bash

xattr -w com.logmein.rescue.ccsettingsurl "https://secure.logmeinrescue.com/CallingCard/VersionCheckMac.aspx?company_id=xxx&channel_id=xxx" /Applications/Support-LogMeInRescue.app
```
Attention: Fill in the company_ID and channel_ID values with the ones displayed in the installer package file name.
Select Next.
Select an entry for the Minimum operating system from the drop-down list under Requirements, then select Next.
Select Next under Detection rules.
Select All users and All devices as Required assignments, and macOS group for Available for enrolled devices. Then select Next.
Select Create under Review + create.

Article last updated: 9 September, 2025