How can I check vPro System and Audit Logs?
You can find session-specific system and audit logs in the Chat panel of the active vPro session.
vPro logs are not persisted, uploaded, or posted to customer session log integrations (e.g. ticketing systems). Additionally, no chat functionality is currently provided for vPro, since vPro is typically used when the operating system of the supported device is not running or when no Rescue applet has been installed.
Note: The Queue Event Logs contain vPro out-of-session logs, while the Rescue TC debug logs contain verbose in- and out-of-session logs. This requires both debug logging and vpro log topics enabled.
Article last updated: 27 February, 2024
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