Configure DRAP - Rescue Support

Configure DRAP

Before you begin: The following prerequisites must be met:

Security SKU is purchased
The back office flag for DRAP is enabled
Note: Contact support to enable DRAP for you.
Master Admin access is granted to the Admin Center

Access the Global Settings tab in the Admin Center.
Navigate to the Device Based Restricted Access Package section.
Optional: Select Regenerate hash and create a company secret through one of the options below:
Regenerating a hash is not mandatory, but it allows you to have control over your hash code.
- Select Autogenerated to generate a random secret automatically.
- Select Create my own to enter your own secret. The secret must consist of 64 - 4096 characters.
- Select Save to regenerate a new secret.
Create your MSI installer:
1. Name the installer.
2. Select Windows platform.
  
  Note: The initial release supports Windows only.
Select Generate installer.

Results: The installer gets downloaded locally, ready for the admin to distribute it via their preferred method.

Article last updated: 16 May, 2025