Allowlisting and LogMeIn Rescue - data center range in the European Union
We suggest you allow the GoTo URLs listed below to ensure that GoTo services are able to connect.
- *.logmein.eu - GoTo's main site
- *.logmeinrescue.eu*.logmeinrescue.com- Powers the LogMeIn Rescue service
- *.logmeinrescue-enterprise.eu, *.logmeinrescue-enterprise.com - Powers account-specific LogMeIn Rescue features (should only be allowlisted by enterprise accounts)
- *.logmein-gateway.com - Part of the LogMeIn Rescue service
- update-cdn.logmeinrescue.com- Powers updates to LogMeIn Rescue
- *.update.logmein.com- Powers updates to LogMeIn Rescue
- *.logmein123.eu - Site used to connect to a LogMeIn Rescue technician
- *.rescuemobile.eu - Site used to connect to a LogMeIn Rescue technician
- *.remoteview.logmein.eu - Powers Nextgen media specific features for Rescue Lens and Rescue 7.50 and above.
- *.turn.console.logmeinrescue.eu - Powers Nextgen media specific features for Rescue Lens and Rescue 7.50 and above.
- *.lastpass.com -GoTo's leading password management solution for personal and enterprise use and for two factor authentication service
IP Ranges
It is recommended to use wildcard rules whenever possible while allowlisting or blocking any GoTo services on your network as sub-domains of the domains listed above are included. Also, the client-to-host connection uses peer-to-peer connections, encrypted within a 256-bit AES tunnel.
Use of IP ranges instead of domain names for the firewall configuration is discouraged unless absolutely necessary because our IP ranges and those of our provider networks need to be periodically audited and modified, creating additional maintenance for your network. These changes are necessary to continue to provide the maximum performance for our GoTo products. Maintenance and failover events within our infrastructure may cause you to connect to servers within any of the ranges.
If your firewall includes a content or application data scanning filter, this may cause a block or latency, which would be indicated in the log files for the filter. To address this problem, verify that the domains or IP ranges will not be scanned or filtered by specifying exception domains or IP ranges. If your security policy requires you to specify explicit domain or IP ranges, then configure your firewall exceptions for outbound TCP ports 8200, 443, and 80 as well as UDP ports 8200 and 1853 for the GoTo domains or IP ranges, including those of our third-party provider networks.
We do not recommend explicit IP allowlisting of GoTo ranges. If URL allowlisting is not feasible, refer to the list of GoTo IP addresses.
GoTo EU IP addresses for use in firewall configurations
We do not recommend explicit IP allowlisting of GoTo ranges. If URL allowlisting is not feasible, refer to the list of GoTo IP addresses.
Equivalent specifications in 3 common formats
| CIDR Notation | Numeric IP Range | Netmask Notation |
|---|---|---|
| 158.120.16.0/20 | 158.120.16.0 - 158.120.31.255 | 158.120.16.0 255.255.240.0 |
| 176.34.175.41/32 | 176.34.175.41 - 176.34.175.41 | 176.34.175.41 255.255.255.255 |
| 176.34.201.99/32 | 176.34.201.99 - 176.34.201.99 | 176.34.201.99 255.255.255.255 |
| 18.202.5.124/32 | 18.202.5.124 - 18.202.5.124 | 18.202.5.124 255.255.255.255 |
| 34.254.76.175/32 | 34.254.76.175 - 34.254.76.175 | 34.254.76.175 255.255.255.255 |
| 34.255.156.182/32 | 34.255.156.182 - 34.255.156.182 | 34.255.156.182 255.255.255.255 |
| 46.137.118.35/32 | 46.137.118.35 - 46.137.118.35 | 46.137.118.35 255.255.255.255 |
| 52.19.6.219/32 | 52.19.6.219 - 52.19.6.219 | 52.19.6.219 255.255.255.255 |
| 52.209.158.52/32 | 52.209.158.52 - 52.209.158.52 | 52.209.158.52 255.255.255.255 |
| 52.210.249.247/32 | 52.210.249.247 - 52.210.249.247 | 52.210.249.247 255.255.255.255 |
| 52.49.175.18/32 | 52.49.175.18 - 52.49.175.18 | 52.49.175.18 255.255.255.255 |
| 54.154.227.245/32 | 54.154.227.245 - 54.154.227.245 | 54.154.227.245 255.255.255.255 |
| 54.170.31.64/32 | 54.170.31.64 - 54.170.31.64 | 54.170.31.64 255.255.255.255 |
| 54.217.134.155/32 | 54.217.134.155 - 54.217.134.155 | 54.217.134.155 255.255.255.255 |
| 54.220.196.131/32 | 54.220.196.131 - 54.220.196.131 | 54.220.196.131 255.255.255.255 |
| 54.246.98.107/32 | 54.246.98.107 - 54.246.98.107 | 54.246.98.107 255.255.255.255 |
| 54.73.215.233/32 | 54.73.215.233 - 54.73.215.233 | 54.73.215.233 255.255.255.255 |
| 54.75.205.153/32 | 54.75.205.153 - 54.75.205.153 | 54.75.205.153 255.255.255.255 |
| 63.33.145.40/32 | 63.33.145.40 - 63.33.145.40 | 63.33.145.40 255.255.255.255 |
| 64.95.128.0/23 | 64.95.128.0 - 64.95.129.255 | 64.95.128.0 255.255.254.0 |
| 79.125.88.65/32 | 79.125.88.65 - 79.125.88.65 | 79.125.88.65 255.255.255.255 |
| 95.172.70.0/24 | 95.172.70.0 - 95.172.70.255 | 95.172.70.0 255.255.255.0 |
Rescue Lens and Rescue Nextgen media
Lens Server / Data Center IP addresses:
| CIDR Notation | Numeric IP Range | Netmask Notation |
|---|---|---|
| 18.192.225.252/32 | 18.192.225.252 - 18.192.225.252 | 18.192.225.252 255.255.255.255 |
| 18.198.147.201/32 | 18.198.147.201 - 18.198.147.201 | 18.198.147.201 255.255.255.255 |
| 18.198.174.137/32 | 18.198.174.137 - 18.198.174.137 | 18.198.174.137 255.255.255.255 |
| 18.198.176.236/32 | 18.198.176.236 - 18.198.176.236 | 18.198.176.236 255.255.255.255 |
Nextgen media
- *.remoteview.logmein.eu
- turn.console.logmeinrescue.eu
- For networks explicitly filtering outbound destination ports and protocols, the following ports are used on Rescue Lens side and Rescue Nextgen media: 15000 (UDP traffic) or 443 (TCP traffic) for Rescue media sessions.
Third-party IP Ranges
You must also allowlist ranges for these third-party services:
Chat Monitor
| CIDR Notation | Numeric IP Range | Netmask Notation |
|---|---|---|
| 18.193.134.63/32 | 18.193.134.63 - 18.193.134.63 | 18.193.134.63 255.255.255.255 |
| 3.74.125.23/32 | 3.74.125.23 - 3.74.125.23 | 3.74.125.23 255.255.255.255 |
Chat Translation
| CIDR Notation | Numeric IP Range | Netmask Notation |
|---|---|---|
| 35.156.70.123/32 | 35.156.70.123 - 35.156.70.123 | 35.156.70.123 255.255.255.255 |
| 3.76.184.175/32 | 3.76.184.175 - 3.76.184.175 | 3.76.184.175 255.255.255.255 |
Limitations in case of using IP Ranges
The following features won't be able to use in case of using IP based allowlist since these are using dynamic IPs:
- External technician invite: invited external technicians won't be able to reach one-time technician console to download. This applies to networks where the external technicians are located.
- Auto-upgrade of Calling Card and Unattended endpoints won't be able to auto-upgrade. Manual upgrade and redeployment will be required.
Email domains
For email invitations and correspondences from us and the GoTo software, we recommend allowing the following email domains through your email's spam and allowlist filters.
- @m.logmein.com
- @t.logmein.com
- @logmeinrescue.com
- @logmein.com
- @m.lastpass.com
- @t.lastpass.com
