Access and identify your billing portal
Learn how to access and identify your billing portal to manage your subscriptions, view and pay invoices, update your payment methods, and more.
Steps to access your billing portal, and the billing portal you use, depends on your product subscription, how you purchased your plan, and if you have the right permissions.
Access your billing portal from My Account
Learn how to access your billing portal from My Account, and identify which billing portal you use.
Before you begin:
You must be a billing admin to perform this task.
Use the GoTo Admin billing portal
Explore the primary billing menus you can access and manage in GoTo Admin.
Before you begin:
You must be a billing admin to perform this task.
- Select Billing from the left navigation bar. Depending on your plan, you may have some or all of the following billing options from the left menu:
- Subscriptions: Manage your subscriptions, add-ons, and licenses.
- Quotes: Accept or reject open quotes.
- Invoices: View open and paid invoices.
- Payments due: Review overdue payments.
- Payment method: Update your payment methods.
- Addresses: Set your billing and shipping address.
- Tax exemption: Upload and manage your tax exemption.
Article last updated: 29 August, 2025